Government Contract | Arkansas
Medicaid Beneficiary Relations and Non-Emergency Transportation (NET) Administration

Bid Information


Bid Alert No: 00000938209

Bid Title: Medicaid Beneficiary Relations and Non-Emergency Transportation (NET) Administration

Agency Bid No. Title: 0710-17-1001

Received Date: 04/27/2017

Close Date: 05/16/2017

Purchase Type: Term: 07/01/2017 - 07/01/2018 - Option to Renew

Delivery Point: Arkansas

Delivery Date: Not Stated

Specifications

Specifications include, but are not limited to: A. Maintain positive relations with Medicaid beneficiaries by: Establishing a beneficiary complaint line and complaint resolution process; Delivering and developing beneficiary directed correspondence and information; and Conducting beneficiary surveys; and B. Manage the NET programs by: 1. Establishing a transportation help line; 2. Monitoring transportation brokers; 3. Reviewing the transportation programs policies, and 4. Responding to beneficiary and provider complaints regarding transportation issues.

Product Codes: 94812, 91520, 95294

Agency Information


Issuing Agency: State of Arkansas - Department of Human Services

State: Arkansas

Agency Type: State and Local

Contact: Warren Jensen 700 Main Street, Slot W345, P.O. Box 1437, Little Rock, Arkansas, 72203

Phone: 501-537-1066

Email: warren.jensen@dhs.arkansas.gov

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