Government Contract | Massachusetts
MASSMUTUAL CENTER TICKETING SOLUTIONS

Bid Information


Bid Alert No: 00000482082

Bid Title: MASSMUTUAL CENTER TICKETING SOLUTIONS

Agency Bid No. Title: Not Stated

Received Date: 02/11/2016

Close Date: 03/01/2016

Purchase Type: Not Stated

Delivery Point: MassMutual Center, 1277 Main St., Springfield, Massachusetts, 01103

Delivery Date: Not Stated

Special Notices: Questions Due By 02/22/2016 05:00 PM

Specifications

Specifications include, but are not limited to:. Detail both single and season ticket processes, including, but not limited to selling of tickets, handling of payments, renewal procedures, exchanges (single & season), refunds, purchaser accounts, methods to track complimentary tickets, event setup & modification (including seating manifests, ticket types, ticket layout, etc.), group sales, season tickets/renewals/rollovers, etc. Describe the use and functionality of a single integrated database for the all aforementioned ticket processes. In addition, describe reporting in detail, including daily summary reports and how reporting works for secondary box offices/promoters/other. Describe printing/reprinting/batch printing, holds/held seats, payments of quick sales & on accounts, methods of ticket delivery, variable price options, etc. Describe, in detail, the systems security. Detail both single and season ticket processes, including, but not limited to online renewal procedures for season tickets, online account access, online ticket exchange program(s), prepaying concessions &/or parking, purchasing group tickets online, printing of invoices, etc.

Bid Related Documents

Download Document

Product Codes: 98579, 86030

Agency Information


Issuing Agency: Massachusetts Convention Center Authority

State: Massachusetts

Agency Type: State and Local

Contact: Theresa Ruane Administrative Office, 415 Summer Street, Boston, Massachusetts, 02210

Phone: 617-954-2177

Fax: 617-954-2299

Email: truane@massconvention.com

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