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City of Omaha Third Party Administrator - Dental

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Bid Information


Bid Alert No: 00000937968

Bid Title: City of Omaha Third Party Administrator - Dental

Agency Bid No. Title: Not Stated

Received Date: 04/27/2017

Close Date: 05/24/2017

Purchase Type: Term:

Delivery Point: Omaha, Nebraska

Delivery Date: Not Stated

Specifications

Specifications include, but are not limited to: This RFP is designed to solicit proposals from qualified VENDORs. The required scope of work by theVENDOR must include, without limitation:1. PLAN DOCUMENTSDraft plan documents, summary plan descriptions, plan booklets, benefit provisions,identification cards, changes in plan benefits, and any other material needed to properlyadminister claims in accordance with the provisions of the plan, collective bargaining agreements,and state and federal law.2. NETWORK ACCESSProvide access to a network of qualified providers, including providers serving the high povertyareas of the CITY. Network providers shall be contractually obligated to meet the VENDORscredentialing standards, including but not limited, to maintenance of licensure and malpracticeinsurance.3. MANAGEMENT REPORTSProvide financial reports, utilization reports, monthly reports, and ad hoc/custom reports.4. ELIGIBILITYTransmit eligibility to the CITYs designated benefits administration system vendor. TheVENDOR is to maintain eligibility information for benefit plan beneficiaries and theirdependents. The VENDOR will also monitor and track the eligibility status of dependent childrenover the age of 19.5. CUSTOMER SERVICEProvide courteous and prompt responses to telephone or written inquiries from all planparticipants, providers and CITY Human Resources staff. Establish and maintain adequatetelephone lines and dedicated claims and customer service team responsible for receiving andresponding to inquiries and problems from plan participants, CITY staff and providers.

Product Code: 95327

Agency Information


Issuing Agency: City of Omaha

State: Nebraska

Agency Type: State and Local

Contact: Eric Carlson Omaha Douglas Civic Center, 1819 Farnam Street, LC1, Omaha, Nebraska, 68183

Phone: 402-444-5220

Email: carol.buhr@douglascounty-ne.gov

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