Government Contract | Alabama
Voice and Data Telecommunication Services

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Bid Information


Bid Alert No: 00002426176

Bid Title: Voice and Data Telecommunication Services

Agency Bid No. Title: 2020-15

Received Date: 12/04/2020

Close Date: 01/07/2021

Purchase Type: Term:

Delivery Point: Montgomery, Alabama

Delivery Date: Not Stated

Special Notices: Questions Due By 12/17/2020 03:00 PM

Specifications

Specifications include, but are not limited to: Covert current voice system to a voice over IP (VOIP) solutionPhone system features All locations(SEE ATTACHED EXHIBIT A)VOIP Platform that runs on separate dedicated networkKeep existing phone numbersOfferor is to provide any inside cable wiring as needed. Convert all locations to fiberEstablish Internet Voice Protocol Scheme as necessary and as per specificationsService repair response times must be within 4 hours with an on-site technician being available within 6 hours.Emergency repair and/or installation within two (4) hours, for situations which effect the health and welfare of the MHAs tenants as deemed necessary by the MHA (such as elevator and alarm system lines, for example)New installation (when needed during the life of the contract), service must be equivalent (or better) in performance to MHAs existing service and shall be equivalent (or lower) in price per current line, circuit, etc.Direct contact with a service manager to respond to questions and problems, assist in preparation of new service orders and resolve billing and related issuesConsolidated, easy-to-read billing: monthly bills to MHA listing all phone numbers, circuits, etc. and their costsThe completion of all paperwork, if necessary, to transfer service

Product Codes: 83833, 88332

Agency Information


Issuing Agency: Montgomery City Housing Authority

State: Alabama

Agency Type: State and Local

Contact: Sheila Brown Procurement/Contract Office, 525 South Lawrence Street, Alabama, 36104

Email: sbrown@mhatoday.org

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