Bid Information
Bid Alert No: 00002426176
Bid Title: Voice and Data Telecommunication Services
Agency Bid No. Title: 2020-15
Received Date: 12/04/2020
Close Date: 01/07/2021
Purchase Type: Term:
Delivery Point: Montgomery, Alabama
Delivery Date: Not Stated
Special Notices: Questions Due By 12/17/2020 03:00 PM
Specifications
Specifications include, but are not limited to: Covert current voice system to a voice over IP (VOIP) solutionPhone system features All locations(SEE ATTACHED EXHIBIT A)VOIP Platform that runs on separate dedicated networkKeep existing phone numbersOfferor is to provide any inside cable wiring as needed. Convert all locations to fiberEstablish Internet Voice Protocol Scheme as necessary and as per specificationsService repair response times must be within 4 hours with an on-site technician being available within 6 hours.Emergency repair and/or installation within two (4) hours, for situations which effect the health and welfare of the MHAs tenants as deemed necessary by the MHA (such as elevator and alarm system lines, for example)New installation (when needed during the life of the contract), service must be equivalent (or better) in performance to MHAs existing service and shall be equivalent (or lower) in price per current line, circuit, etc.Direct contact with a service manager to respond to questions and problems, assist in preparation of new service orders and resolve billing and related issuesConsolidated, easy-to-read billing: monthly bills to MHA listing all phone numbers, circuits, etc. and their costsThe completion of all paperwork, if necessary, to transfer service
Bid Related Documents
Download DocumentAmendments
Download Amendment Download Amendment Download AmendmentProduct Codes: 83833, 88332
Agency Information
Issuing Agency: Montgomery City Housing Authority
State: Alabama
Agency Type: State and Local
Contact: Sheila Brown Procurement/Contract Office, 525 South Lawrence Street, Alabama, 36104
Email: sbrown@mhatoday.org