Government Contract | California
VARIOUS STATE PARK UNITS Public Pay Telephone Services Santa Cruz County, California San Mateo County, California

Specifications include, but are not limited to: 2. New Installation, Relocation/De-installation - The State will pay for any state requested newinstallation of telephone equipment and enclosure relocation/de-installation. This shall include any new or additional public pay telephone installations beyond the existing environment. For de-installation orrelocation of public pay telephones, the Contractor must provide a faceplate to cover the wall area thatwas exposed by the telephone removal. The States Representative must approve these services inadvance.;3. Transition - The Contractor would assume all costs of transition phase-in from the incumbent serviceprovider as well as all transition-out costs at the end of the Contract.;4. Maintenance The Contractor is responsible, under this contract, to maintain the equipment orderedunder this Agreement. The Contractor must be responsive to the maintenance requirements of therespective Agency. The Contractor shall provide maintenance (labor and parts) and keep the public paytelephone equipment/services in good operating condition.In the event the equipment being maintained under the terms and conditions of this contract is movedto another location within a state-owned or leased building, the Contractor shall continue to maintainthe equipment at the new location.;1. Installationa) The installation of public pay telephone instruments, cables, and services shall be the responsibility of theContractor. The Contractor must install public pay telephone instruments within thirty (30) days of request, oras mutually agreed upon with the ordering Agency.;b) The Agency shall provide the Contractor access to the site for the purpose of installing instruments prior to theinstallation date. The Agency shall also be responsible for interior wiring associated with the installation oftelephone instruments/equipment. The Contractor shall specify, in writing, the amount of time required forinstallation. The State cannot guarantee that the Contractor will be allowed unlimited access to facilities at alltimes, and the Contractor will need to factor these considerations into the day-to-day activities.;c) The Contractor shall bear the total cost of installing, providing, and maintaining telephone line access servicesto each public pay telephone site.;2. Maintenancea) The Contractor is responsible, under this contract, to maintain the equipment ordered under thisagreement. The Contractor must be responsive to the maintenance requirements of the respective Agency.The Contractor shall provide maintenance (labor and parts) and keep the public pay telephoneequipment/services in good operating condition;b) The Contractor shall provide preventative maintenance, as required by the equipment manufacturer, and asnecessary to maintain the system. Preventative maintenance shall be provided on a schedule that ismutually acceptable to the State and the Contractor, consistent with the Agencys operating requirements,and based on the specific needs of the equipment, as determined by the Contractor and the Agency.;c) Remedial maintenance, resulting from a public switched telephone network system software or hardwarefailure, shall be performed by the Contractor on an unscheduled basis (parts and labor included). The timerequired for the Contractor to respond to a call for remedial maintenance is known as response time orthe interval of time from the time a service request is initiated by an Agency representative or contactperson to the time that the Contractors qualified maintenance service personnel responds.;3. CleaningThe Contractor shall ensure that all terminals, booths, and enclosures are cleaned and sanitized periodically. Aminimum cleaning of each terminal enclosure or booth shall occur once each quarter, or more frequently asdictated by local conditions, such as heavy use, continued litter, etc. The contractor shall remove, when necessary,all graffiti, stickers, posters, litter, dust, and dirt from or within each terminal located on state property.