Government Contract | Utah
Service Specialists

Bid Information

Bid Alert No: 00002390209

Bid Title: Service Specialists

Agency Bid No. Title: DHS90852

Received Date: 10/30/2020

Close Date: 11/10/2020

Purchase Type: Not Stated

Delivery Point: Various Locations, Utah

Delivery Date: Not Stated


Specifications include, but are not limited to:. The goal for the service contemplated here is to establish a network of Service Specialists, via contracts with individuals or organizations, who will:Provide guidance and support to case management in selecting and linking to services;Coordinate and support the service network;Assist in the deployment and scaling of new services;Help to coordinate need and availability; andHelp to engage providers in filling gaps in services at the local level.DHS is issuing this RFI to gather feedback and information, and to gauge the level of interest of potential providers. The information contained below is a tentative summary of the elements of the contemplated service.. Service Specialists will be required to (according to capacity):Meet regularly with case managers and support teams to staff the needs of individual DHS clients and provide guidance and support to match clients to optimal available services in the most timely manner possible;Maintain regular contact with contracted service providers and become an expert in what services (contracted and non-contracted) and resources are available in the area;Become knowledgeable about and support consistent referral and authorization processes according to best practice;Coordinate services in a manner that optimizes available services and supports the sustainability of critical services to the greatest extent possible;Work closely with and report to the DHS Office of Quality and Design (OQD), including attending regular meetings with OQD (video conferencing is acceptable);Coordinate with OQD on the deployment and scaling of new services, and educate local case management teams and other stakeholders on new services; andHelp develop resources in areas where services are not adequately available, including engaging local providers and other stakeholders who are not involved with DHS.

Bid Related Documents

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Bid Related Attachments

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Product Codes: 95215, 95200

Agency Information

Issuing Agency: State of Utah - Department of Human Services

State: Utah

Agency Type: State and Local

Contact: Lisa James




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