Government Contract | California
RIVERSIDE UNIVERSITY HEALTH SYSTEM (RUHS) CALL CENTERS HEALTHCARE CALL CENTER DASHBOARD SERVICES

Bid Information


Bid Alert No: 00002207995

Bid Title: RIVERSIDE UNIVERSITY HEALTH SYSTEM (RUHS) CALL CENTERS HEALTHCARE CALL CENTER DASHBOARD SERVICES

Agency Bid No. Title: MCARC-0325

Received Date: 06/11/2020

Close Date: 07/20/2020

Purchase Type: Not Stated

Delivery Point: Riverside County, California

Delivery Date: Not Stated

Specifications

Specifications include, but are not limited to: providing Healthcare Call Center digital wallboard and reporting services to enhance contact center business intelligence at the RUHS Medical Center, Medical Surgical Center and Care Clinics call centers. The requested services and software will provide business intelligence to better manage patient telephone interactions to improve both the patient experience and clinical operations.

Bid Related Documents

Download Solicitation Notice

Amendments

Download Amendment

Product Code: 91520

Agency Information


Issuing Agency: County of Riverside

State: California

Agency Type: State and Local

Contact: 2980 Washington St.,, Riverside, California, 92504

Phone: 951-955-4937

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