Government Contract | North Carolina
Request for Proposal for Hosted Phone and Call Center

Bid Information


Bid Alert No: 00002464473

Bid Title: Request for Proposal for Hosted Phone and Call Center

Agency Bid No. Title: 298-IT-PhoneFY21

Received Date: 01/12/2021

Close Date: 01/29/2021

Purchase Type: Not Stated

Delivery Point: Asheville, North Carolina

Delivery Date: Not Stated

Specifications

Specifications include, but are not limited to: - inter-system 4-digit dialing connectivity - new redundant PSTN SIP trunks- e migration and testing of extensions from existing system and legacy PSTNconnectivity to proposed system and new PSTN SIP connectivity, including detaileddocumentation for the Tier 1 IT staff to follow to migrate, deploy, and integrate the remainingextensions.- process to migrate automated attendants, hunt groups, and other call controlmethodology from the legacy system(s) to the proposed system.

Bid Related Documents

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Bid Related Attachments

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Product Code: 91520

Agency Information


Issuing Agency: City of Asheville

State: North Carolina

Agency Type: State and Local

Contact: Kevin Hymel

Phone: 828-259-5510

Email: khymel@ashevillenc.gov

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