Government Contract | Texas
Patients and Caregivers Concierge Service Assessment

Bid Information

Bid Alert No: 00002018028

Bid Title: Patients and Caregivers Concierge Service Assessment

Agency Bid No. Title: FAC-00840-RFP

Received Date: 01/17/2020

Close Date: 02/13/2020

Purchase Type: Not Stated

Delivery Point: University of Texas - MD Anderson Cancer Center, Houston, Texas

Delivery Date: Not Stated


Specifications include, but are not limited to:Conduct a full assessment of the current state of the MD Anderson Special Interest Patients and Caregivers Concierge Service, including staff numbers, credentials and scope of work, skill levels and current available space.Create a definition of a priority patron.Offer an assessment of communications pathways to and from patrons.Track the movement of the patient from the referral process through the necessary navigation pathway for clinical visits, appointments and possible inpatient stays.Evaluate the system for detection of any possible compliance issues in regards to conflicts of interest.Develop a business plan for a concierge service based on other successful programs in similar settings, including, but not limited to rationale, anticipated barriers, resource request, financial modeling, budget, expected outcomes, value proposition and planning for change enablement.Produce a leadership and reporting structure for the Patient Affairs team, e.g., staffing numbers, credentials, scope of work, skill levels, and space necessary for the team.

Product Codes: 94800, 94807

Agency Information

Issuing Agency: University of Texas - MD Anderson Cancer Center

State: Texas

Agency Type: State and Local

Contact: Steven Stafford

Phone: 713-745-1396




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