Government Contract | California
MAINTENANCE SUPPORT- DATA CENTER- CISCO/EMC/BROCADE

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Bid Information


Bid Alert No: 00002653756

Bid Title: MAINTENANCE SUPPORT- DATA CENTER- CISCO/EMC/BROCADE

Agency Bid No. Title: RFB-IS-21201262

Received Date: 06/16/2021

Close Date: 06/24/2021

Purchase Type: Not Stated

Delivery Point: Information Management Division, 5815 Rickenbacker Road, Commerce, California, 90040

Delivery Date: Not Stated

Specifications

Specifications include, but are not limited to: Cover server, storage, and networkinghardware parts replacement and labor that are no longer supported by the original vendor.Currently, LaCoFD is still running out of support and warranty Equipment supportingproduction environment that are critical in supporting the department. 1. Field service engineer (FSE)- Engineer responsible for the initial troubleshooting by remote oronsite system diagnostics.2. Field service engineer (FSE L3) Level 3 handles any problem that cannot be handled by afield service engineer3. Non vital event any event that wont affect critical system uptime and mostly informationalevents4. After hours Monday through Friday from 8 pm to 6 am, Weekends (Saturday and Sunday),and Holidays5. After hours support team engineers on call available for support outside of normal businesshours

Product Code: 92045

Agency Information


Issuing Agency: County of Los Angeles

State: California

Agency Type: State and Local

Contact: Michael Corral ISD Central Purchasing, 1100 N. Eastern Ave., Room 103, Los Angeles, California, 90063

Phone: 323-881-3906

Email: mcorral2@isd.lacounty.gov

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