Government Contract | South Carolina
GSSM - CRM Software

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Bid Information


Bid Alert No: 00002166040

Bid Title: GSSM - CRM Software

Agency Bid No. Title: 5400019812

Received Date: 05/11/2020

Close Date: 06/04/2020

Purchase Type: Not Stated

Delivery Point: Governor's School for Science and Math, 401 Railroad Avenue, Hartsville, South Carolina, 29550

Delivery Date: Not Stated

Special Notices: Questions Due By 05/15/2020 11:00 AM, Bidder Preregistration

Specifications

Specifications include, but are not limited to: I. The system will contain a rich customer management system (CRM) focusing on the unique needs of selective school recruiting and admission needs. It will manage the entire lifecycle of student information from the point of inquiry to application, matriculation, enrollment, and beyond, on a single platform.a. Robust person identity management system that includes duplicate person detection, record merging, the ability to mark records as non-duplicates, and the ability to re-direct potential duplicate records to work queues of appropriate departments.b. Record and track various types of contacts with prospects. Types should be fully customizable.c. Robust contact management system that enables rich, personalized electronic communications, and provides detail reporting of each contact.d. Create secure, attractive, responsive, and easy-to use online applications for the schools residential, virtual, and summer programs.e. Approximately 1200-1500 inquiries and applications will be processed annually, across all programs.

Bid Related Documents

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Amendments

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Product Codes: 20800, 20900, 92064

Agency Information


Issuing Agency: State of South Carolina - Department of Education Administration

State: South Carolina

Agency Type: State and Local

Contact: INDIGO BURROUGHS SC Department of Education Procurement, 1429 Senate Street, Suite 200, Columbia, South Carolina, 29201

Phone: 803-734-8234

Email: iburroughs@ed.sc.gov

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