Government Contract | Alabama
Customer and Community Satisfaction Survey

Bid Information

Bid Alert No: 00002016280

Bid Title: Customer and Community Satisfaction Survey

Agency Bid No. Title: 20-04

Received Date: 01/16/2020

Close Date: 02/12/2020

Purchase Type: Term:

Delivery Point: Birmingham, Alabama

Delivery Date: Not Stated

Special Notices: Pre-Bid Conference 01/17/2020 10:00 AM, Questions Due By 01/22/2020 04:00 PM, Bidder Preregistration


Specifications include, but are not limited to: Under the direction of BJCTA the Consultant(s) may be called on to perform any combination of the tasks within specified service area in which they are awarded a Task Order. For eachidentified project, BJCTA will provide the general scope of work. Consistent with the proposalsubmission and this solicitation, the successful proposer will develop and negotiate the specificscope of work, budget, deliverables and schedule. These details shall be agreed upon in writingby the successful proposer and the BJCTA and will be memorialized by individual Task Ordersfor each separate project. The Consultant will likely work with BJCTA staff as an integrated part ofa team to advise the BJCTA on industry best practices; develop and implement tools andapproaches to facilitate the review, prioritization and selection of agency projects/activities that have the most Return On Investment (ROI); lead BJCTA through the implementation steps required to improve business practices related to people, process, budget, finance, and systems; and develop and implement strategies in the areas of organizational planning, business process re-engineering, communication, workforce transition, financial administration, training, and management. Given the breadth of activities critical to BJCTAs mission, many different areas of a consulting firms expertise may be utilized by BJCTA.

Bid Related Documents

Download Document

Product Codes: 96160, 91812

Agency Information

Issuing Agency: Birmingham Jefferson County Transit Authority (BJCTA)

State: Alabama

Agency Type: State and Local

Contact: Darryl Grayson 1801 Morris Avenue, 2nd Floor, Birmingham, Alabama, 35203

Phone: 205-521-0144

Fax: 205-521-0154




FREE Market Analysis

Get a FREE 90-Day Market Analysis and see the bids you’ve been missing