Government Contract | California
Contact Center Technology Replacement Project

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Bid Information


Bid Alert No: 00002892509

Bid Title: Contact Center Technology Replacement Project

Agency Bid No. Title: Doc3320756046

Received Date: 01/25/2022

Close Date: 03/31/2022

Purchase Type: Term:

Delivery Point: Sacramento Municipal Utility District (SMUD), California

Delivery Date: Not Stated

Special Notices: Bidder Preregistration

Specifications

Specifications include, but are not limited to: The Sacramento Municipal Utility District (SMUD) is soliciting fixed price proposals to replace SMUDs Avaya Aura Contact Center platform. This is intended to be for a five-year term with the option to extend for up to five additional one-year periods thereafter.

Bid Related Documents

Download Solicitation Notice

Amendments

Download Amendment

Product Codes: 20827, 20837, 20447, 20836, 20832, 20810, 92064

Agency Information


Issuing Agency: Sacramento Municipal Utility District (SMUD)

State: California

Agency Type: State and Local

Email: dejona.lopez@smud.org

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