Bid Information
Bid Alert No: 00002892509
Bid Title: Contact Center Technology Replacement Project
Agency Bid No. Title: Doc3320756046
Received Date: 01/25/2022
Close Date: 03/31/2022
Purchase Type: Term:
Delivery Point: Sacramento Municipal Utility District (SMUD), California
Delivery Date: Not Stated
Special Notices: Bidder Preregistration
Specifications
Specifications include, but are not limited to: The Sacramento Municipal Utility District (SMUD) is soliciting fixed price proposals to replace SMUDs Avaya Aura Contact Center platform. This is intended to be for a five-year term with the option to extend for up to five additional one-year periods thereafter.
Product Codes: 20827, 20837, 20447, 20836, 20832, 20810, 92064
Agency Information
Issuing Agency: Sacramento Municipal Utility District (SMUD)
State: California
Agency Type: State and Local
Email: dejona.lopez@smud.org