Government Contract | California
Computer Aided Dispatch System and Implementation Services

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Bid Information

Bid Alert No: 00002353540

Bid Title: Computer Aided Dispatch System and Implementation Services

Agency Bid No. Title: RFP-F21-002-0-2021/LV

Received Date: 09/30/2020

Close Date: 12/03/2020

Purchase Type: Not Stated

Delivery Point: Sunnyvale, California

Delivery Date: Not Stated

Special Notices: Bidder Preregistration


Specifications include, but are not limited to: The City of Sunnyvale (City) is seeking proposals from qualified firms to implement a Computer Aided Dispatch (CAD) system and Mobile Computing (Mobile). The current CAD System used by the Citys Department of Public Safety (DPS) is called Tiburon CommandCAD by TriTech. Tiburon CommandCAD supports comprehensive dispatching and incident control for law enforcement, fire, and emergency medical services. CommandCAD provides address verification, a command line, automated unit recommendations, multi-agency communication tools, and integrated maps. The system is used by the dispatchers to accept, track and monitor emergency calls and dispatch public safety personnel to respond to citizen and businesses requests for assistance. The City purchased the Tiburon system in 1998, and in 2013, the system was transitioned from Command CAD to IQR CAD and subsequently to the current TotalCommand CAD. The current system is reaching end-of-life and will need to be replaced with a modernized system that will meet DPS needs to deliver critical services to the residents of Sunnyvale.

Bid Related Documents

Download Solicitation Notice


Download Amendment

Product Code: 83845

Agency Information

Issuing Agency: City of Sunnyvale

State: California

Agency Type: State and Local

Contact: 650 West Olive Avenue, Sunnyvale, California, 94086



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