Government Contract | California
Community Mobile Response: Call Center and Onsite Field Teams

Bid Information

Bid Alert No: 00002654369

Bid Title: Community Mobile Response: Call Center and Onsite Field Teams

Agency Bid No. Title: ERFP-BHS-FY21-0293

Received Date: 06/21/2021

Close Date: 07/27/2021

Purchase Type: Term:

Delivery Point: Santa Clara County, California

Delivery Date: Not Stated

Special Notices: Pre-Bid Conference 06/28/2021 10:00 AM, Bidder Preregistration


Specifications include, but are not limited to: The Community Mobile Response (CMR) Program includes the Call Center and Onsite Field Teams components, which will provide call center and field support to proactively help individuals in crisis (e.g., any situation where an individual needs assistance in resolving conflicts or stressful situations). The teams will employ multilingual, culturally intuitive staff including individuals that have lived experience with mental illness, and will be able to conduct assessments for medical and/or behavioral health needs. The teams will develop and execute a CMR model to de-escalate high stress situations and prevent crisis. The CMR program is intended to be used by the community as an alternative to a law enforcement response. The Call Center and Onsite Field teams will provide individual follow up, linkage, and referral assistance to help prevent future crisis

Bid Related Documents

Download Solicitation Notice

Bid Related Attachments

Download Attachment

Product Codes: 91867, 91893, 91520

Agency Information

Issuing Agency: County of Santa Clara

State: California

Agency Type: State and Local

Phone: 408-491-7400



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