Bid Information
Bid Alert No: 00002654369
Bid Title: Community Mobile Response: Call Center and Onsite Field Teams
Agency Bid No. Title: ERFP-BHS-FY21-0293
Received Date: 06/21/2021
Close Date: 07/27/2021
Purchase Type: Term:
Delivery Point: Santa Clara County, California
Delivery Date: Not Stated
Special Notices: Pre-Bid Conference 06/28/2021 10:00 AM, Bidder Preregistration
Specifications
Specifications include, but are not limited to: The Community Mobile Response (CMR) Program includes the Call Center and Onsite Field Teams components, which will provide call center and field support to proactively help individuals in crisis (e.g., any situation where an individual needs assistance in resolving conflicts or stressful situations). The teams will employ multilingual, culturally intuitive staff including individuals that have lived experience with mental illness, and will be able to conduct assessments for medical and/or behavioral health needs. The teams will develop and execute a CMR model to de-escalate high stress situations and prevent crisis. The CMR program is intended to be used by the community as an alternative to a law enforcement response. The Call Center and Onsite Field teams will provide individual follow up, linkage, and referral assistance to help prevent future crisis
Product Codes: 91867, 91893, 91520
Agency Information
Issuing Agency: County of Santa Clara
State: California
Agency Type: State and Local
Phone: 408-491-7400