Bid Alert No: 00001078924
Bid Title: Citizen Interactive Voice Response (IVR)
Agency Bid No. Title: DBDAS-18-03-001
Received Date: 09/04/2017
Close Date: 09/22/2017
Purchase Type: This initial project is to be completed within eighteen (18) months.
Delivery Point: Various Locations, Ohio
Delivery Date: Not Stated
Special Notices: Questions Due By Optional 09/12/2017 08:00 AM, Bidder Prequalification, Bidder Preregistration
Specifications include, but are not limited to: The Ohio Department of Administrative Services (DAS) seeks a Contractor to support the EnhancedContact Center (ECC) and Interactive Voice Recognition (IVR) system implemented as part of the OhioBenefits Project on behalf of Ohio Department of Medicaid (ODM) and the Ohio Department of Job andFamily Services (ODJFS).
Product Code: 88343
Issuing Agency: State of Ohio - Department of Administrative Services
Agency Type: State and Local
Contact: Procurement Services, 4200 Surface Road, Columbus, Ohio, 43228