Government Contract | Texas
Ambassador Virtual Assistant Software

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Bid Information


Bid Alert No: 00002654062

Bid Title: Ambassador Virtual Assistant Software

Agency Bid No. Title: 7007094

Received Date: 06/16/2021

Close Date: 07/07/2021

Purchase Type: Term:

Delivery Point: Dallas/Fort Worth International Airport, DFW Airport, Texas

Delivery Date: Not Stated

Special Notices: Questions Due By 06/25/2021 12:00 PM, Bidder Preregistration

Specifications

Specifications include, but are not limited to:2.1 The Ambassador volunteers provide DFW customers with a memorable experience.2.2 The Ambassador program was previously solely reliant on in person assistance while the VirtualAssistant allows us to enhance and broaden the program to include:2.2.1 A variety of communication channels to reach more customers in order to assist them throughouttheir travel journey2.2.2 Expanded volunteer demographics, talent, and skill sets to match our customer segmentations.Expansion opportunities include the following volunteers: those attending school, mobilityimpaired, employed, those with limited access to transportation.2.2.3 Tailored levels of personalized assistance for our customers needs2.2.4 Assurance of a safe working environment in times of emergencies or irregular operations

Bid Related Documents

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Bid Related Attachments

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Amendments

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Product Codes: 20832, 92045

Agency Information


Issuing Agency: Dallas/Fort Worth International Airport

State: Texas

Agency Type: State and Local

Contact: Christian Brewer

Fax: 972-973-1102

Email: cbrewer@dfwairport.com

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