Government Contract | Ohio
2601 Short Message Service (SMS)

Bid Information


Bid Alert No: 00002551072

Bid Title: 2601 Short Message Service (SMS)

Agency Bid No. Title: RFQ018119

Received Date: 03/23/2021

Close Date: 03/26/2021

Purchase Type: Not Stated

Delivery Point: Columbus, Ohio

Delivery Date: Not Stated

Special Notices: Bidder Preregistration

Specifications

Specifications include, but are not limited to: 2601 Short Message Service (SMS);SMS Service Requirements1. Due to the nature of our organization 90% of our notification system must beautomated.2. Contact lists will be provided to the vendor in .csv format via FTP.3. The file transfer/import should be an automated process.4. The scope of the project requires that phone numbers provided via the dailycontact list be scrubbed to determine if the number is a landline or mobilenumber.5. For all mobile numbers, personalized SMS notifications will be sent 24 hoursin advance of the scheduled court date appearance.6. Message must be sent utilizing a short code dedicated to our organization.7. Messages must include an opt-out feature for future SMS notifications.8. The opt-out list must be maintained and managed by the system.9. In the event the party has opted out of SMS notifications, it will be requiredthat the party must be contacted via an automated phone message.Auto Dialer Message Requirements1. When a party has opted out of SMS notifications or the scrubbed number wasidentified as a landline, the party must be contacted via an automated phonemessage.2. The phone message must be personalized for each party that is called.3. In the event that the party does not answer, an automated message must beleft on voicemail, if available.Report Requirements1. The platform should also have the ability to produce detailed reports of SMSand call activity and dispositions.

Bid Related Documents

Download Solicitation Notice

Bid Related Attachments

Download Attachment

Product Codes: 91500, 91579

Agency Information


Issuing Agency: City of Columbus

State: Ohio

Agency Type: State and Local

Contact: Aaron Hopkins 375 South High Street, 4th Floor, Columbus, Ohio, 43215

Phone: 614-645-8083

Email: hopkinsa@fcmcclerk.com

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