Government Contract | California
Water Resources Information System (WRIS) Application Support

Bid Information

Bid Alert No: 00000430035

Bid Title: Water Resources Information System (WRIS) Application Support

Agency Bid No. Title: LH206696-JH

Received Date: 12/03/2015

Close Date: 12/15/2015

Purchase Type: 12 months for term

Delivery Point: San Jose, California

Delivery Date: Not Stated

Special Notices: Questions Due By 12/09/2015 02:00 PM


Specifications include, but are not limited to:The objectives of this contract are: To assist Water Revenue staff in their daily use of WRIS, help trouble shoot or reverse and correct data when mistakes are made in the use of the system. Assist with statements and invoices generation. To support the Wells & Permits business functions such as Itron meter reading system, correcting data issues and report generation as needed. To help the Software Services Unit with data migration from WRIS when the new billing project is underway. System Environment: Hardware Platforms: HP3000 Operating systems: MPE XL Database: Turbo Image DBMS Tools: Cognos Powerhouse, Quiz, QTP, Cobol, Chrystal report, Sql. Job Description: 1. Provide maintenance and support for the WRIS application on the HP3000 through Help Desk tickets. 2. Work closely with the users to understand and help with their billing process. 3. Develop reports as needed. 4. Assist users in the operation of the application. 5. Provide training to new users to understand the application functionalities. 6. Create new WRIS users and administer security. 7. Update data and return it to the before state when users run process incorrectly. 8. Work closely with users to troubleshoot and fix data issues

Product Codes: 92435, 92045

Agency Information

Issuing Agency: Santa Clara Valley Water District

State: California

Agency Type: State and Local

Contact: Jeff Ham 5750 Almaden Expressway, San Jose, California, 95118




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