Government Contract | North Carolina
Virtual Hearing Video Conference Solution

Bid Information

Bid Alert No: 00000553251

Bid Title: Virtual Hearing Video Conference Solution

Agency Bid No. Title: ITS-300015-MW

Received Date: 04/26/2016

Close Date: 05/20/2016

Purchase Type: Not Stated

Delivery Point:

Delivery Date: Not Stated

Special Notices: Questions Due By 05/02/2016 05:00 PM


Specifications include, but are not limited to:The purpose of this RFP and any resulting contract award is to solicit offers for a Virtual Hearing Solution.The North Carolina Department of Transportation (NCDOT) is soliciting offers from Vendors to provide andimplement a video conferencing solution (hereinafter referred to as the solution) for the Division of MotorVehicles (DMV) Administrative Hearings Section. The solution shall enable DMV Hearing Officers to conductvirtual hearings with citizens residing in or out of the state of North Carolina (NC), allow citizens to connect withthe DMV Hearing Officers, improve time management, and provide operational efficiencies.The DMV Administrative Hearings Section is staffed with sixty (60) DMV Hearing Officers who conduct face-tofacehearings in their respective geographical areas with the citizens who reside in those areas. Hearings arealso held with individuals who reside in other states and who currently must travel back to NC to participate inthe hearing.The solution shall be implemented in two (2) phases: Phase I - A proof-of-concept and Phase II - The solutionslimited deployment. Phase I will consist of testing the solution in two (2) locations. Phase II will consist of alimited deployment of the solution, testing and utilizing the solution in sixteen (16) locations in NC (forlocations, refer to Appendix D). If the DOT determines that Phase I is unsuccessful, the contract will beterminated; if successful, the limited deployment will commence. The project will be considered complete uponsuccessful implementation of the solutions limited deployment and upon acceptance by the NCDOTmanagement. The proposed solution shall meet all the specifications within this RFP.This request is for a close-ended contract between the awarded Vendor and the State to furnish a predeterminedquantity of a good or service during a specified period of time.In addition, the State reserves the right to make partial, progressive or multiple awards: where it isadvantageous to award separately by items; or where more than one supplier is needed to provide thecontemplated requirements as to quantity, quality, delivery, service, geographical areas; and where otherfactors are deemed to be necessary or proper to the purchase in question

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Product Codes: 20775, 84056, 91802, 93906, 92031

Agency Information

Issuing Agency: State of North Carolina - Office of Information Technology Services (ITS)

State: North Carolina

Agency Type: State and Local

Contact: Melinda C. Williams Office of Information Technology Services, 3900 Wake Forest Road, Raleigh, North Carolina, 27609

Phone: 919-707-6414




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