Bid Alert No: 00000494300
Bid Title: UTILITY BILLING SOFTWARE
Agency Bid No. Title: Not Stated
Received Date: 02/24/2016
Close Date: 03/11/2016
Purchase Type: Not Stated
Delivery Point: Not Stated, North Carolina
Delivery Date: Not Stated
Special Notices: Questions Due By 02/26/2016 05:00 PM
Specifications include, but are not limited to: The County desires a utility billing software application that will meet current core functions and future needs of the County, and will integrate all aspects of utility services, including maintaining accounts, billing and collection, interface to financial/accounting system, interface to meter reading system, interface to asset management system, work/service order processing, payment interfaces, and customer web access. Additionally, the County desires to implement improvements to reporting functions, the ability to email bills and improving the automation and streamlining of the utility billing process. In addition to utility billing software, the vendor must lead the installation of the new software and the conversion of current utility billing data to the new software database. The County also requires the vendor to train all key users and to extend technical support so long as the County contracts with the vendor. At the end of this RFP the County will enter into a professional services agreement with the vendor that provides the best value for the utility billing software including installation, conversion, implementation, training and support, and meets all the specifications of this RFP.
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Product Codes: 20911, 20810
Issuing Agency: Martin-Mcgill, Inc.
State: North Carolina
Agency Type: State and Local
Contact: Jessica Martin-Lane 55 Broad Street, Asheville, North Carolina, 28801