Government Contract | North Carolina
UNC Division of Finance & Administration Student Stores Management Contract

Find Open Contracts in the Architecture and Engineering Industry

Find Contracts Now

Bid Information

Bid Alert No: 00000459224

Bid Title: UNC Division of Finance & Administration Student Stores Management Contract

Agency Bid No. Title: Y16RFPMTS1009

Received Date: 01/14/2016

Close Date: 02/18/2016

Purchase Type: Not Stated

Delivery Point: Chapel Hill, North Carolina

Delivery Date: Not Stated

Special Notices: Questions Due By 01/27/2016 04:00 PM, Bidder Preregistration


Specifications include, but are not limited to:Full-Service UNC Student Stores will provide comprehensive on-campus course materials services, emblematic merchandise, school supplies, technology products/computer store and Carolina Computing Initiative, Bulls Head Bookshop, convenience products, coffee shop, U.S. Postal Contract Station, Print Stop, etc. Elements of an On-Campus Full-Service Bookstore include, but are not limited to, the following: Creating a customer-centric innovative retail environment. Supporting the academic mission of UNC by providing efficient and effective course materials services to students and faculty, including buyback and adoptions. Creating and implementing effective strategies to reduce the cost of course materials to UNC students by offering a comprehensive textbook rental program, a strong used textbook and buyback program, an innovative digital textbook/course materials program, access to Open Educational Resources (OER) course materials, and by utilizing emerging technologies. Providing comprehensive course materials services to support all UNC academic programs (i.e., undergraduate, graduate, professional, continuing education, etc.). Providing comprehensive course materials services to support current and future distance learning programs and online courses. Introducing new products and services that meet the evolving needs of customers, including UNC students, faculty/staff, alumni, fans, and visitors. Implementing a comprehensive e-commerce strategy and social media engagement strategy. Playing an integral role with the transformation from traditional textbooks to cutting-edge course materials. Providing easy access and multiple distribution channels for course materials. Implementing a proactive course materials strategy that will allow UNC Student Stores to compete effectively in the challenging university bookstore environment. Communicating and coordinating effectively and proactively with faculty regarding the use of all types of course materials. Providing a general book program/Bulls Head Bookshop that supports academic excellence at UNC and is tailored to the needs and interests of the UNC community. Providing excellent customer service, including minimizing transaction times and wait times for in-store and e-commerce transactions, and ensuring efficient processing of all transactions. Creating a dynamic, exciting retail environment that promotes and enhances the UNC brand. Implementing a comprehensive marketing and promotional strategy that will assist with advancing the UNC brand among UNC students, faculty/staff, alumni, fans, and visitors. Offering a state-of-the-art technology department (e.g., computer hardware, software, supplies, etc.). Assisting with promoting and branding UNC by offering a broad selection of emblematic clothing and gifts.

Bid Related Documents

Download Document

Product Codes: 71500, 91596, 92003, 95870

Agency Information

Issuing Agency: University of North Carolina (at Chapel Hill)

State: North Carolina

Agency Type: State and Local

Contact: 1414 Raleigh Road, Suite 225, Chapel Hill, North Carolina, 27517



FREE Market Analysis

Get a FREE 90-Day Market Analysis and see the bids you’ve been missing