Government Contract | Arizona
TRI-UNIVERSITY DEBT COLLECTION SERVICES

Bid Information


Bid Alert No: 00000514123

Bid Title: TRI-UNIVERSITY DEBT COLLECTION SERVICES

Agency Bid No. Title: 261603

Received Date: 03/16/2016

Close Date: 04/01/2016

Purchase Type: 1 year term

Delivery Point:

Delivery Date: Not Stated

Special Notices: Questions Due By 03/18/2016 05:00 PM

Specifications

Specifications include, but are not limited to:Vendors must comply with all federal laws and regulations regarding collection of federalstudent loans, to include but not limited to, Title 34 of the Code of Federal Regulations, andmust meet the applicable licensing requirements of all 50 states. Proposals are to addresswhether or not your response is in compliance or agreement with each of the followingrequirements. Any and all exceptions are to be stated, referencing the appropriate Sectionnumber.Services to be provided will include, but are not limited to the following:A) Pre-collections, consisting of the contact made by the agency, on behalf of theUniversities, without the account actually being placed with the agency. The contact requiredwill be at each Universitys discretion and will consist of either a minimum of three (3) phoneattempts made to each account on Saturdays or evening hours OR a pre-collect letter mailedfrom the agency at no additional cost. All pre-collection activities to meet Federal and Statecollection regulations and can be withdrawn without penalty at the Universitys discretion.B) Collections on first and second referrals on student loans from Federal(Perkins/Direct), Nursing Student Loan (NSL), Health Professional Student Loan (HPSL), Loanfor Disadvantaged Students (LDS), Primary Care Loan (PCL); any other Federal or State loanprograms; litigation; judgment loans; along with general Accounts Receivable which arecomprised of unpaid general student debt and Universities long-term loans. Collectionservices are when accounts actually being placed with an agency will be worked according totheir normal business practice and the terms of this proposal.5.2 TECHNICAL REQUIREMENTS. The following are the technical requirements that mustbe provided and adhered to.5.2.1 Procedural Requirements5.2.1.1 The Universities will transmit accounts to the agency via secure on-linetransmission system (FTP).5.2.1.1.1 The Vendors will receive an information sheet from billing servicethat will reflect the total outstanding balance, interest accrued to date, originalbalance, annual interest rate, collection fees and last known address on longterm loans. Copies of promissory notes and other pertinent documentation areavailable upon written request.5.2.1.1.2 The general student account receivable electronic information willlist name, social security number, student identification number (up to 10 digits)description of debt, due date, past due amount and last known address.

Product Code: 94633

Agency Information


Issuing Agency: Arizona State University

State: Arizona

Agency Type: State and Local

Contact: LeAnn Wong

Phone: 480-965-5378

Email: leann.wong@asu.edu

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