Government Contract | Virginia
Transportation Brokerage Services

Bid Information

Bid Alert No: 00000550119

Bid Title: Transportation Brokerage Services

Agency Bid No. Title: 16080

Received Date: 04/21/2016

Close Date: 05/09/2016

Purchase Type: 5 year term

Delivery Point:

Delivery Date: Not Stated

Special Notices: Questions Due By 04/25/2016 05:00 PM


Specifications include, but are not limited to:The contractor shall perform administrative functions in relation to scheduling and arranging transportation to and from home, child care, work and other program activities as requested by CDSS for approximately 200 customers so as to maintain customers in employment or other assigned employment activities. The contractor shall meet transitional transportation needs and address barriers to transportation, enabling CDSS customers to develop independent transportation. The contractor shall also monitor the performance of all transportation companies and/or transportation sub-contractors utilized and/or employed for the duration of the established City Contract. A. Contractor's requirements and functions shall include but not limited to: 1. Coordinate door to door transportation needs of each customer and determine the most appropriate and economical mode of transportation. 2. Contact the referring Case Manager at CDSS no later than their next business day of operation for the following circumstances: a)On all no shows and last minute cancellations. If no shows/last minute cancellations are not reported the next business day or before the next scheduled trip, whichever occurs first, CDSS will not be charged for the no show/last minute cancellations. b)Any and all concerning customer issues and how to resolve them. If the customer issue cannot be resolved between the customer and the transportation provider, the referring Case Manager from CDSS must be contacted immediately to assist with efforts at resolution. 3. Provide CDSS an estimated cost per trip for new customers or changes in previously arranged trips (origin, destination, frequency, etc.). The estimated cost must be provided within two (2) business days of receipt of the referral from CDSS. Approval from CDSS must be received prior to actually arranging the trip.

Bid Related Documents

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Product Code: 96239

Agency Information

Issuing Agency: City of Chesapeake

State: Virginia

Agency Type: State and Local

Contact: J. Lynn Phillips 307 Albemarle Drive, Suite 200A, Chesapeake, Virginia, 23322

Phone: 757-382-8519

Fax: 757-382-6900




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