Government Contract | North Carolina
Tier 1 Help Desk Service Solution

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Bid Information


Bid Alert No: 00000472790

Bid Title: Tier 1 Help Desk Service Solution

Agency Bid No. Title: 2016-031

Received Date: 01/29/2016

Close Date: 02/25/2016

Purchase Type: Not Stated

Delivery Point: Union County, North Carolina

Delivery Date: Not Stated

Special Notices: Questions Due By 02/17/2016 05:00 PM, Installation Required

Specifications

Specifications include, but are not limited to: Union County is soliciting information from potential vendors regarding available Tier 1 Computer Help Desk solutions. Our main priority is to acquire solution(s) that will allow us provide end-user computer and applications support to include: password resets; printer support; Microsoft Office and Adobe questions; Basic Operating System questions such as how to move a file, create shortcut, rename file, etc.; and new computer configuration and installation in the most efficient and effective ways possible. The County is seeking information on service models available to assist in the formation of an RFP for such services to be issued at a later date

Bid Related Documents

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Amendments

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Product Codes: 93921, 92000, 92047

Agency Information


Issuing Agency: County of Union

State: North Carolina

Agency Type: State and Local

Contact: David Shaul, Procurement Division Procurement Division, Suite #709, 500 N. Main Street, Monroe, North Carolina, 28112

Phone: 704-283-3601

Email: david.shaul@co.union.nc.us

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