Government Contract | North Carolina
Telecommunications Relay Services and Captioned Telephone Services

Bid Information

Bid Alert No: 00000447210

Bid Title: Telecommunications Relay Services and Captioned Telephone Services

Agency Bid No. Title: 30-DSDHH33412-16

Received Date: 12/29/2015

Close Date: 02/10/2016

Purchase Type: Four (4) year contract.

Delivery Point: Various Locations, North Carolina

Delivery Date: Not Stated

Special Notices: Questions Due By 01/06/2016 02:00 PM, Bidder Preregistration


Specifications include, but are not limited to: 2.1 Local, Expanded Local and Intrastate Calls: TRS and captioned telephone service must bedesigned to provide and correctly bill local, expanded local, and intrastate toll calls.2.2 Interstate Calls: The Vendor must offer and correctly bill interstate TRS/captioned telephone calls.Funding for interstate service will come from the interstate jurisdiction TRS fund as mandated by theFCC.2.3 Carrier of Choice (COC): The Vendor must allow the relay user to select his/her preferred interexchangecarrier when placing expanded local and long distance calls through the TRS/captionedtelephone. The operator is not required to verbally offer the option, but must describe the option whenasked by a relay user. An explanation of COC must be included in all written outreach materials.

Bid Related Documents

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Product Codes: 91585, 91525

Agency Information

Issuing Agency: State of North Carolina - Department of Health and Human Services

State: North Carolina

Agency Type: State and Local

Contact: Ed Daughtry Procurement and Contract Services, 801 Ruggles Drive, Hoey Building, Raleigh, North Carolina, 27603

Phone: 919-855-4088




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