Bid Alert No: 00000447210
Bid Title: Telecommunications Relay Services and Captioned Telephone Services
Agency Bid No. Title: 30-DSDHH33412-16
Received Date: 12/29/2015
Close Date: 02/10/2016
Purchase Type: Four (4) year contract.
Delivery Point: Various Locations, North Carolina
Delivery Date: Not Stated
Special Notices: Questions Due By 01/06/2016 02:00 PM, Bidder Preregistration
Specifications include, but are not limited to: 2.1 Local, Expanded Local and Intrastate Calls: TRS and captioned telephone service must bedesigned to provide and correctly bill local, expanded local, and intrastate toll calls.2.2 Interstate Calls: The Vendor must offer and correctly bill interstate TRS/captioned telephone calls.Funding for interstate service will come from the interstate jurisdiction TRS fund as mandated by theFCC.2.3 Carrier of Choice (COC): The Vendor must allow the relay user to select his/her preferred interexchangecarrier when placing expanded local and long distance calls through the TRS/captionedtelephone. The operator is not required to verbally offer the option, but must describe the option whenasked by a relay user. An explanation of COC must be included in all written outreach materials.
Product Codes: 91585, 91525
Issuing Agency: State of North Carolina - Department of Health and Human Services
State: North Carolina
Agency Type: State and Local
Contact: Ed Daughtry Procurement and Contract Services, 801 Ruggles Drive, Hoey Building, Raleigh, North Carolina, 27603