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Telecommunications Expense Management (TEM) Solution Services

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Bid Information

Bid Alert No: 00000529388

Bid Title: Telecommunications Expense Management (TEM) Solution Services

Agency Bid No. Title: 16-10350-7384

Received Date: 04/04/2016

Close Date: 06/07/2016

Purchase Type: 3 year term

Delivery Point:

Delivery Date: Not Stated

Special Notices: Questions Due By 04/14/2016 02:00 PM


Specifications include, but are not limited to:Nature and Scope of the Project. The Commission currently manages wireline and wireless telecommunications expenses with fifteen providers through more than 300 invoices per month with an annual spend of more than $2.1 million. The Commission intends to select one qualified company to provide managed TEM solution services that include: An off-premise, hosted robust yet flexible reporting system that provides workflow support for ordering, approval, and fulfillment of service orders, validation of the inventories and billing, and tracking and management of disputes. Data Privacy complying with local legislation and Commission policy requirements. Contractual commitments for the process and timely presentation of billings on a monthly basis. Service Level Agreements (SLAs) that will support the delivery and quality of the information and deliverables on a monthly basis, including but not limited to both planned and unplanned system maintenance and system uptime. IV-3. Requirements. (Appendix E will contain Specific information) The Commission is seeking a hosted integrated tool suite that provides the following modules: Enterprise Module Supports the Commissions corporate structure Contracts Module Be able to audit against clients service provider contracts and addendums Inventory Module Allow the client to effectively manage their Telecom inventory Provisioning Module - Process Telecom requests for circuits and services, and allow for contract verification and financial approvals and Telecom order placement and tracking Invoice Processing Module - Telecom invoice processing, review/audit and payment Reporting Reporting and analysis

Product Code: 20810

Agency Information

Issuing Agency: The Pennsylvania Turnpike Commission

State: Pennsylvania

Agency Type: State and Local

Contact: Stephanie Newbury PA Turnpike Commission Administration, 700 South Eisenhower Boulevard, Middletown, Pennsylvania, 17057



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