Government Contract | California
Telecommunications Education and Assistance in Multiple-languages (TEAM) and Community Help and Awareness of Natural Gas and Electricity Services CHANGES) Programs

Bid Information


Bid Alert No: 00000448339

Bid Title: Telecommunications Education and Assistance in Multiple-languages (TEAM) and Community Help and Awareness of Natural Gas and Electricity Services CHANGES) Programs

Agency Bid No. Title: RFP 15PS5009

Received Date: 12/31/2015

Close Date: 02/05/2016

Purchase Type: Term:

Delivery Point: Various Locations, California

Delivery Date: Not Stated

Special Notices: Questions Due By 12/30/2015 05:00 PM

Specifications

Specifications include, but are not limited to: The TEAM Program provides services to consumers related to telecommunications bills and issues; the CHANGES Program provides the same services related to electricity and natural gas bills and issues. The core scope of work for both the TEAM and CHANGES Programs consists of providing three (3) types of service (the program components) for consumers who do not speak, write or read English fluently i.e. consumers with limited English proficiency (LEP). The three project components are LEP consumer focused: 1)Outreach services; 2)Education services; and 3)Needs/disputes or complaint resolution services.

Bid Related Documents

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Amendments

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Product Codes: 95222, 95290, 96117, 91520, 91501, 96146

Agency Information


Issuing Agency: State of California - Public Utilities Commission

State: California

Agency Type: State and Local

Contact: Candace Tandoc 505 Van Ness Avenue, San Francisco, California, 94102

Phone: 415-703-1364

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