Government Contract | Virginia
Systems and Network Engineering and Technical Support Services

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Bid Information

Bid Alert No: 00000474055

Bid Title: Systems and Network Engineering and Technical Support Services

Agency Bid No. Title: 02232016-1400

Received Date: 02/01/2016

Close Date: 02/23/2016

Purchase Type: through June 30, 2017

Delivery Point:

Delivery Date: Not Stated

Special Notices: Questions Due By 02/10/2016 01:00 PM


Specifications include, but are not limited to:KGC desires to contract with a firm(s) that shall provide consulting and network engineering services. KGC intends to outsource certain work and tasks for the installation, servicing, maintenance, repair, and related activities for computer and network hardware peripherals, network administration, network management, and related information technology services. Paramount, will be the offerors ability to provide timely, expert on-demand information technology services including, but not limited to the following: 1. Work closely with the IT Department to coordinate Network Service calls. 2. Accomplish all the essential functions of the work under contract in a timely manner. A. Be responsive to Priority Assignments and Tasks. B. Use an effective Escalation Process. 3. Respond to Service requests with pre-qualified technical service personnel within time frames set out here in: A. Priority one calls Immediate up to one (1) hour call back. B. Priority two calls One (1) hour to two (2) hour call back. C. Priority three calls Four (4) hour call back. 4. Provide complete confidentiality and security for all computers, networks, data, hard drives and other computer media, information owned or generated by KGC or associated with the work performed on behalf of KGC, as more specifically set out in the written contract and according to this RFP to be entered into by both KGC and the Offeror.

Product Codes: 92037, 92000

Agency Information

Issuing Agency: County of King George

State: Virginia

Agency Type: State and Local

Contact: Jamie Carter Finance Office, 10459 Courthouse Dr., Suite 201, King George, Virginia, 22485

Phone: 540-775-8568

Fax: 540-775-7692




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