Government Contract | Maryland
Small Business Health Options Program (SHOP) Administrative Services

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Bid Information

Bid Alert No: 00000590037

Bid Title: Small Business Health Options Program (SHOP) Administrative Services

Agency Bid No. Title: MDM0031027115

Received Date: 06/03/2016

Close Date: 06/08/2016

Purchase Type: Not Stated

Delivery Point:

Delivery Date: Not Stated


Specifications include, but are not limited to:The goal of the MHBE is to make health coverage affordable and more accessible for the citizens of Maryland.MHBE is responsible for the Maryland Health Connection (MHC), the States health insurance marketplace under thePatient Protection and Affordable Care Act of 2010 (Pub. L. 111-148) as amended, including by the Health Care andEducation Reconciliation Act of 2010 (Public Law No. 111-152), and all regulations promulgated pursuant thereto(the ACA).The Maryland Health Benefit Exchange (MHBE) is soliciting responses from qualified firms that are able to providetechnical and operational solutions for the administration of the Small-business Health Options Program (SHOP),Marylands small business Marketplace.The MHBE began offering Exchange certified plans to the small group market in Maryland in April 2014 through adirect enrollment process with SHOP authorized carriers. Beginning in January 2015, employers were able topurchase qualified health and dental plans through SHOP administrators contracted by the MHBE. Employers wereoffered the option of selecting one carrier and offering multiple plans from that carrier to its employees (Employerchoice) or one metal level with all carriers and their products offered (Employee choice). The Employer choiceoption continued to be administered through a direct enrollment process, while the Employee choice option wasadministered solely through the SHOP Administrators. MHBE intends to ensure all SHOP-certified plans, Employerchoice and Employee choice, are purchased through and administered by a contracted SHOP Administrator.The MHBE is issuing this solicitation to procure SHOP Administration services. The requested full service enrollmentand renewal functions include but are not limited to: online electronic plan comparison and selection capabilities toinclude Employer and Employee choice selection models, employer and employee eligibility determinations,enrollment of qualified employees , premium aggregation, billing, collection and carrier distribution functions,preparation and distribution of all required notices, call center services and issue tracking, marketing and outreachservices and record retention.

Product Code: 95348

Agency Information

Issuing Agency: State of Maryland - Department of Health and Mental Hygiene

State: Maryland

Agency Type: State and Local

Contact: Michele Eberle, Maryland Health Benefit Exchange Maryland Health Benefit Exchange, 750 E. Pratt Street, 16th Floor, Baltimore, Maryland, 21202

Phone: 410-547-1274




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