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Service and Support for the Citys Content Management solution

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Bid Information

Bid Alert No: 00000576066

Bid Title: Service and Support for the Citys Content Management solution

Agency Bid No. Title: 506150916

Received Date: 05/19/2016

Close Date: 06/17/2016

Purchase Type: 12 months for term

Delivery Point:

Delivery Date: Not Stated

Special Notices: Questions Due By 05/31/2016 05:00 PM, Minority Business Set-Aside, Women-Owned Business Set-Aside


Specifications include, but are not limited to:The Office of Innovation and Technology (OIT), on behalf of the City of Philadelphia, seeks qualified vendors whocan provide the following services and resources for ApplicationXtender (AX), AnyDoc, and the scanning of Citydocuments. Proposals must identify how applicants intend to accomplish each of the services listed and any otherservice applicants feel should be included. Any professional services contemplated by a resulting contract asdescribed in Appendix A will need to be memorialized in a statement of work and will be added on a fixed pricebasis. These services include, but are not limited to, the following:1. Scanning of City DocumentsThere are various sets of City documents, some of which are large format, 6 x 8, or bigger, but most are standard 8 x 11. Some City documents are quite fragile, in various states of condition, and will require special handling.All these different types of documents need to be scanned as part of deploying an electronic solution to replacemanual operations that currently integrate the hard copy version of the documents as part of the process.a) Specify scanning procedure options and capabilities including the indexing of documents to be importedinto AX.b) Address scanning pick-up and turnaround timec) Describe vendor process for transportation of documentsd) Indicate all associated fees involved in keying data for indexing, document preparation, and documentsize scanning fee variables2. EMCs ApplicatonXtendera) Vendor must be able to provide competitive licensing fees for all of modules of EMCs AX suite.Including, but not limited to the following modules;i. ApplicationXtenderii. WebXtenderiii. EMC Report ManagementXtender (ERMX)iv. DiskXtenderv. WorkflowXtenderb) Licensing strategy for EMCs ApplicationXtender (AX) must contain low-cost allowances for creatingdevelopment and testing platform optionsc) Vendor must have a 24/7 hour help desk available to assist with the resolution of any and all operationalrelated errors or issues that affect the proper functionality of the AX suite or any its components.d) Vendor must have the necessary staff to support custom configuration of AX, workflow or web front enddevelopment and provide those, and other services, at a comparable daily rate under the heading ofProfessional Services

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Product Codes: 20890, 93921, 20446, 92045

Agency Information

Issuing Agency: City of Philadelphia

State: Pennsylvania

Agency Type: State and Local

Contact: Procurement Department Procurement Department, 1401 JFK Blvd., Suite 170A, Philadelphia, Pennsylvania, 19102

Phone: 215-686-4720

Fax: 215-686-4727




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