Government Contract | Vermont
RESOURCE SHARING SYSTEM AND INTEGRATED LIBRARY SYSTEM

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Bid Information


Bid Alert No: 00000478007

Bid Title: RESOURCE SHARING SYSTEM AND INTEGRATED LIBRARY SYSTEM

Agency Bid No. Title: Not Stated

Received Date: 02/09/2016

Close Date: 03/04/2016

Purchase Type: Not Stated

Delivery Point:

Delivery Date: Not Stated

Special Notices: Questions Due By Optional 02/17/2016 04:30 PM

Specifications

Specifications include, but are not limited to:General Functional and Technical Requirements This section presents requirements for the (1) statewide Resource Sharing System, (2) the Library Management System for the Department of Libraries collections, and (3) a shared library ILS. Vendors should present a response to requirements listed in this section regardless of which components of the systems they are including in their Proposal, and should include comments that are systemspecific, as needed. 2.1.1Hosted System Requirements Describe the hosting environment and the ability of your solution(s) to conform to these requirements: Vendor shall agree to terms acceptable to the State of Vermont regarding the confidentiality and security of library data. These terms may vary depending on the nature of the data to be stored by the Vendor. When applicable, the State will require compliance with the Vermont Library Patron Records Act, 22 VSA 171 et. seq. See: Attachment E: Confidentiality of Library Records. Vendor shall agree to host the system(s) within the continental United States of America. Vendor shall agree to terms acceptable to the State regarding system backup, disaster recovery planning and access to library data. Selected Vendor(s) shall be required to agree to disclose the hosting provider; the hosting provider shall be acceptable to the State for purposes of the data to be stored. The Vendor shall not change the hosting provider without the prior written consent of the State. Selected Vendor shall be required to guarantee the servicelevel terms of any hosting provider. Selected Vendor shall agree to apply servicelevel credits for the failure to meet servicelevel terms. 2.1.2Vendor Support and Training Vendors should respond in a narrative format to each item as numbered below. A.Describe any proactive monitoring of the system(s) by your organization, and any actionable communications to the State that would result from this monitoring. For example, would you warn the State if certain system limits are being reached, such as record counts or processing availability? How would you alert the State in the event of planned and unplanned downtime? B. Describe your customer support venues (e.g., web, phone, email), periods of coverage, and expected response times

Product Codes: 92040, 20447, 20446, 92064

Agency Information


Issuing Agency: State of Vermont - Department of Buildings & General Services

State: Vermont

Agency Type: State and Local

Contact: Stephen Fazekas BGS Financial Operations - Office of Purchasing and Contracting, 10 Baldwin Street Drawer 33, Montpelier, Vermont, 05633

Phone: 802-828-2210

Fax: 802-828-2222

Email: stephen.fazekas@vermont.gov

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