Government Contract | Louisiana
Research Call Center Service

Bid Information

Bid Alert No: 00000500538

Bid Title: Research Call Center Service

Agency Bid No. Title: 15043

Received Date: 03/02/2016

Close Date: 03/17/2016

Purchase Type: 120 days for completion

Delivery Point:

Delivery Date: Not Stated


Specifications include, but are not limited to:General Scope of ServicesContractor shall be a provider of call center services for a sponsored research program at the University ofLouisiana at Lafayette. The generation of a report on the prevalence of gambling in Louisiana is the desireddeliverable. Contractor will provide a final report after conducting telephone survey interviews on the gamblinghabits of Louisiana residents, along with mandatory documents listed above. The final report shall include adetailed description of the methodology for survey data collection. A. Successful contractor shall provide the necessary and agreed upon personnel, materials, services and facilitiesto conduct data collection using computer-assisted telephone interviewing (CATI) techniques to obtaincomplete interview responses from two thousand four hundred (2400) respondents throughout Louisiana,stratified as two hundred forty (240) responses from each of ten (10) administrative regions as defined in thesponsored program. B. A 50/50 ratio of landline and cell phone survey completion rate is required for consideration of contractingservices. C. The successful contractor will be responsible for collecting all completed surveys at the agreed upon price. D. The University will not be responsible for incurring additional costs beyond the agreed upon costs. Thepurchasing of additional phone numbers to fulfill the sample size is the responsibility of the successfulcontractor.

Product Code: 91520

Agency Information

Issuing Agency: University of Louisiana at Lafayette

State: Louisiana

Agency Type: State and Local

Contact: Lark Chartier, Purchasing Office Purchasing Office, 104 University Circle, Martin Hall, Room 123, Lafayette, Louisiana, 70504

Phone: 337-482-6243




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