Government Contract | Massachusetts
provide shared regional voice telecommunications services

Bid Information

Bid Alert No: 00000494162

Bid Title: provide shared regional voice telecommunications services

Agency Bid No. Title: Not Stated

Received Date: 02/24/2016

Close Date: 03/15/2016

Purchase Type: Not Stated

Delivery Point:

Delivery Date: Not Stated


Specifications include, but are not limited to:The Selected Proposer will present a framework for providing and managing voice communications services to any participating public body under a consolidated service model. The contract and account will be centrally held by the County, however, technical support and fees for services will be broken out and delivered individually to customers by the Selected Proposer. Services provided will consist of voice telecommunications over the publicly switched telephone network (PSTN) for local and long distance voice calling, as well as the setup, support and configuration of service, including the onboarding of new customers. The initial onboarding of new customers must include the porting of individual lines, large blocks of telephone numbers for direct inward dialing (DID), as well as assistance with the redirection of toll-free numbers. Any required customer premise equipment and setup work for the onboarding of a new entity must be provided, and also invoiced per-customer. The technical means of service delivery may not be universal for all customers, and may be evaluated on a case-by-case basis. The Selected Proposer will be required to accept directly from, and respond directly to, service issues raised by each participating entity. The Selected Proposer must furnish, or provide the means for customers to access, reports on-demand pertaining to the usage and costs of services delivered to participating entities

Bid Related Documents

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Product Code: 91579

Agency Information

Issuing Agency: County of Barnstable

State: Massachusetts

Agency Type: State and Local

Contact: Elaine Davis, Purchasing Department 3195 Main Street, P.O. Box 427, Barnstable, Massachusetts, 02630

Phone: 508-375-6637

Fax: 508-362-4136




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