Government Contract | South Carolina
Prep Assist for implementation of MSCSM

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Bid Information

Bid Alert No: 00000555313

Bid Title: Prep Assist for implementation of MSCSM

Agency Bid No. Title: 5400011441

Received Date: 04/26/2016

Close Date: 05/03/2016

Purchase Type: Not Stated

Delivery Point: Not Stated, South Carolina

Delivery Date: Not Stated


Specifications include, but are not limited to: The Discovery and Planning Phase is a review of the customers environment, identification of current processes, and determine requirements. It is recommended this phase be completed onsite.System Center 2012 Product Demonstration and ReviewVendor is to conduct a demonstration of each System Center 2012 products with emphasis on Service Manager and Configuration Manager for SCDHHS. The demonstration to include a walkthrough and dialogue specifically related to SCDHHS around how System Center can assist in the execution of ITIL. High level outline for each product to be reviewed is:System Center 2012 Service ManagerNotification process (email, ticket queue, etc.) requirementsGlobal settings (SLA Metrics, Service Request SLAs, priority queues, etc.)

Bid Related Documents

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Product Code: 92064

Agency Information

Issuing Agency: State of South Carolina - Department of Health and Human Services

State: South Carolina

Agency Type: State and Local

Contact: 1801 Main St, Columbia, South Carolina, 29201

Fax: 803-255-8211




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