Government Contract | Virginia
Point of Sale Hardware Support

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Bid Information

Bid Alert No: 00000446051

Bid Title: Point of Sale Hardware Support

Agency Bid No. Title: RFI-800-15

Received Date: 12/23/2015

Close Date: 01/18/2016

Purchase Type: Not Stated

Delivery Point: Virginia

Delivery Date: Not Stated

Special Notices: Bidder Preregistration


Specifications include, but are not limited to:VA ABC seeks to identify the maintenance and support services available for Point Of Sale (POS) hardware. This RFI is focusing on the type of POS hardware support services available to a retailer with locations (currently 355 locations & growing at a rate of about 5 locations per year) across the entire Commonwealth of Virginia.VA ABC is the sole supplier of distilled spirits in the Commonwealth of Virginia. It is VA ABCs strategy to provide all citizens of the Commonwealth with the best possible service.VA ABCs partnerships with the marketplace must provide transparency, flexibility, and innovation, while meeting the needs of the Agency.The current sourcing relationship was developed over seven years ago, so it is very likely that the processes have been improved and changed significantly over that time. The information received from RFI respondents will help in the development of VA ABCs sourcing strategy.In particular, VA ABC is interested in learning about current and potential industry solutions for the following:Reducing POS equipment downtimeAvailability of near real time tracking of repair order statusVendor spare parts management and availabilityInventory tracking and storageVendor performance and service level trackingSoftware patch and update maintenance

Bid Related Documents

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Product Code: 93921

Agency Information

Issuing Agency: Commonwealth of Virginia - Department of Alcoholic Beverage Control

State: Virginia

Agency Type: State and Local

Contact: Shabeen Vijayan 2901 Hermitage Road, P.O. Box 27491, Richmond, Virginia, 23220

Phone: 804-213-4754




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