Government Contract | Minnesota
Phone Interpreting Services in Multiple Languages

Bid Information

Bid Alert No: 00000601092

Bid Title: Phone Interpreting Services in Multiple Languages

Agency Bid No. Title: 2016-99

Received Date: 06/16/2016

Close Date: 08/31/2016

Purchase Type: 3 year term

Delivery Point:

Delivery Date: Not Stated

Special Notices: Questions Due By 07/20/2016, Pre-Bid Conference Optional 07/13/2016 01:00 PM


Specifications include, but are not limited to:It is the intent of this document to outline a general description of the Project, the extent of services required, and the relationship of this Project to other work, and the agencies or other parties that will interact with the Vendor. The contents of this document are considered representative of the Project as a whole, but are by no means conclusive. General Description Vendors perform telephone interpreting services (in multiple languages) upon request by City staff. Vendors must be culturally competent and have an understanding of the multiple linguistic structures. Language skills have to be capable of taking complex and technical information, simplifying it to common speech. Minimum Qualifications Phone Interpreters A successful proposal for interpreting services must, at minimum, have the following qualifications: Court certified or ability to indicate proven professional interpreting experience of at least two years; Be over 18 years of age; Demonstrate fluency and comprehension of English and native languages; Received documented professional training in interpreting work; and Be matched to situations according to the interpreters years of experience, language skills, as well as gender and culture when these factors are essential to facilitating effective service delivery. Telephone Services: Minimal to immediate response and connection to interpreters; Conference-calling services and capabilities for interpreted calls; and Vendor provides a list and rates of available languages for interpreting services. Additionally, identify the time frames and languages of which interpreter may not be available for the work. Performance MeasuresThe expected results are effective and timely interpreting services of approximately 45,000 minutes per year. Schedule constraints include 24x7x365 availability for these services. Interpreting Services

Product Code: 96146

Agency Information

Issuing Agency: City of Minneapolis

State: Minnesota

Agency Type: State and Local

Contact: Purchasing Department, 330 Second Avenue South, Suite 552, Minneapolis, Minnesota, 55401



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