Government Contract | Illinois
Parking Security & Support Staffing Services

Bid Information

Bid Alert No: 00000586817

Bid Title: Parking Security & Support Staffing Services

Agency Bid No. Title: 16-112

Received Date: 06/01/2016

Close Date: 06/22/2016

Purchase Type: Term:

Delivery Point: 123 Madison Street, Oak Park, Illinois, 60302

Delivery Date: Not Stated


Specifications include, but are not limited to: Contractors work is primarily support and customer services. All staff is unarmed. SecurityCamera monitoring and patrols at all locations are also key to successful contractualservices. Patrols will be carried out in such a manner as to cover all key vulnerable areassuch as floor levels, entrances, exits, stairwells and elevator, and storage areas. Successfulcontractor will be required to perform the following responsibilities including but not limitedto: Provide security camera monitoring. Respond to telephone and intercom requests for services. The ability tocommunicate verbally in a coherent, courteous and professional manner is essential.Ability to articulate fees and charges and evening enforce the application of fees andchanges even when faced with upset or irate customers and/or the ability to knowwhen to contact Village of Oak Park personnel for assistance. Provide public assistance to individuals at pay-on-foot machines and entrance/exitgates in the parking structures. This assistance includes providing generalinstruction on the use of credit cards in pay-on-foot machines or the proper insertionof payment tickets at the exit gates or responding to calls for assistance at pay-onfootmachines located in various sites in the parking structures. Contractors staffdoes not handle nor have direct contact with any money (i.e. cash, coins or creditcards).

Bid Related Documents

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Product Code: 99046

Agency Information

Issuing Agency: Village of Oak Park

State: Illinois

Agency Type: State and Local

Contact: Jill Velan, Parking and Mobility Services 123 Madison Street, Oak Park, Illinois, 60302

Phone: 708-358-5754




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