Government Contract | California
Parking & Administrative Citation Processing Services

Bid Information


Bid Alert No: 00000458987

Bid Title: Parking & Administrative Citation Processing Services

Agency Bid No. Title: 0116-E

Received Date: 01/13/2016

Close Date: 02/08/2016

Purchase Type: Term:

Delivery Point: West Covina, California

Delivery Date: Not Stated

Special Notices: Questions Due By 01/18/2016, Bidder Preregistration

Specifications

Specifications include, but are not limited to:The provider will receive a copy and process all administrative citations written by designated employees of the City. The provider will create a secure database to store, monitor, and track the process of all administrative citations. All administrative citation files must be readily available to City staff upon request. The provider will provide consistent payment noticing to the responsible person issued administrative citation(s).There shall be a real time secure website for public and City staff inquiry. The public shall be able to make citation payments on a link from the Citys website. City staff shall have access to reports at any time. The provider shall track delinquent citations and subsequent delinquent notices. The provider shall refer delinquent accounts to collection agencies as necessary. The provider must have the ability to utilize the Franchise Tax Board Interagency Intercept Program for tracking and reporting delinquent citations.Responsible persons shall have the option of paying by check, money order, or credit/debit card. The provider must have the ability to process the payments quickly. There shall be no charge to the City for credit card payments. Citation payments are to be posted and updated preferably in real time.

Product Codes: 95872, 96860

Agency Information


Issuing Agency: City of West Covina

State: California

Agency Type: State and Local

Contact: Purchasing, Rm. 308, 1444 W. Garvey Ave, West Covina, California, 91790

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