Government Contract | North Carolina
Networking Services

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Bid Information

Bid Alert No: 00000591283

Bid Title: Networking Services

Agency Bid No. Title: 41-DIT-100086

Received Date: 06/07/2016

Close Date: 08/04/2016

Purchase Type: Not Stated

Delivery Point:

Delivery Date: Not Stated

Special Notices: Questions Due By 06/23/2016 02:00 PM


Specifications include, but are not limited to: Scope of Work (SOW). The Board is seeking goods and services from experienced vendors that includethe highest degree of resiliency, reliability and redundancy to ensure service availability in keeping withindustry standard and best practices. The goods and services sought by this RFP include:a. ESInet network design, management, and operation services.b. NG, NENAi3 core functions and capabilities.c. Legacy (i.e. currently used) E9-1-1 call routing and reporting services.Page 14 of 37Rev. 03/07/2016d. Text to 9-1-1 services.e. Integration to the current state-wide data collection and reporting services (ECaTS).f. System and component level monitoring, alarming, diagnostics and reporting services.g. Disaster recovery and system restoration services.h. 24/7/365 Help desk, trouble ticketing and customer facing support services.i. 24/7/365 Network operations center (NOC) monitoring services.j. Integration to a Network Monitoring and Assistance Center (NMAC).k. Installation, testing, maintenance and on-site support services.l. Transition and Migration support to NG 9-1-1.m. Project management services for the planning, design, testing, installation and operation of thesystem or systems.n. Decommission and replacement of legacy systems as they occur

Product Codes: 88319, 83881, 83845, 99036, 93921, 92037, 92003, 99031, 92045

Agency Information

Issuing Agency: State of North Carolina - Office of Information Technology Services (ITS)

State: North Carolina

Agency Type: State and Local

Contact: Linda Waterman Statewide IT Procurement Office, 3900 Wake Forest Road, Raleigh, North Carolina, 27609

Phone: 919-754-6614

Fax: 919-981-5374




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