Government Contract | Washington
Network and Desktop support

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Bid Information

Bid Alert No: 00000445156

Bid Title: Network and Desktop support

Agency Bid No. Title: 19492

Received Date: 12/21/2015

Close Date: 12/24/2015

Purchase Type: One Time Purchase

Delivery Point: Washington

Delivery Date: Not Stated

Special Notices: Questions Due By 12/07/2015, Bidder Preregistration


Specifications include, but are not limited to:Provides professional level information systems management and technical assistance, local and wide area network administration, tape backup system administration. Provides technical assistance and support to a staff of approximately 30. 2.6Installs, maintains and troubleshoots wide-area network hardware/software, frame relay cloud/routing and firewall, workstation hardware/software, network printers and peripheral equipment. Coordinates with the Department of Information Services IT staff, vendors, and others to resolve network routing, frame relay circuit, DNS and email problems. Plans, prepares and maintains network documentation, IT operations policies and procedures. Design of new systems and maintenance of current systems. 24/7 365 help desk; Develops future agency-wide information technology plans, including IT requirements, design, software/hardware selection and/or acquisitions for managements review and approval. Performs evaluation, testing and maintenance of information systems products, establishes security environment, designs disaster recovery approach. Serves as a resource to users by advising how to use systems, hardware, software, and programs. Identify and resolve technical problems; analyze staff needs; identify, track and take action to resolve problems.

Bid Related Documents

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Product Codes: 92047, 92045

Agency Information

Issuing Agency: State of Washington - Department of Enterprise Services

State: Washington

Agency Type: State and Local

Contact: Sharon Ortiz

Phone: 360-753-2558




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