Government Contract | Tennessee
Mobile Telephone and Data Services

Bid Information

Bid Alert No: 00000542808

Bid Title: Mobile Telephone and Data Services

Agency Bid No. Title: 16002

Received Date: 04/13/2016

Close Date: 04/29/2016

Purchase Type: Not Stated

Delivery Point: Bristol, Tennessee

Delivery Date: Not Stated


Specifications include, but are not limited to: TECHNICAL SPECIFICATIONS2.1 Account Management Provide an overview of the Companys account team support strategy and themembers that will be assigned the Citys account, if contract is awarded. Does the Company provide a dedicated customer care team? Describe the options for ordering equipment, additional lines, and changes toprovided services. Does the Company offer a single point of contact, such asa major account representative for all orders? Does the Company have Internet based ordering? Describe the order process from initial request to receipt of goods or changeof services. Please indicate typical timeframes for changes to be fullyimplemented. Describe the types of information provided in the standard reports provided tocustomers, i.e. a listing of incoming and outgoing calls, associated phonenumbers, along with time/date stamp, total number of text messages. Provide sample reports

Bid Related Documents

Download Document

Product Code: 91575

Agency Information

Issuing Agency: City of Bristol

State: Tennessee

Agency Type: State and Local

Contact: Crystal Key, Purchasing Department Bristol City Hall - Finance Department, 801 Anderson Street, Room 204, Bristol, Tennessee, 37620

Phone: 423-764-0231

Fax: 423-989-5624




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