Government Contract | North Carolina
Mediation Services to facilitate the effective, fair and timely handling of insurance claim disputes that follow property damage caused by disasters

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Bid Information


Bid Alert No: 00000445818

Bid Title: Mediation Services to facilitate the effective, fair and timely handling of insurance claim disputes that follow property damage caused by disasters

Agency Bid No. Title: 12-001103

Received Date: 12/23/2015

Close Date: 01/15/2016

Purchase Type: Term:

Delivery Point: Not Stated, North Carolina

Delivery Date: Not Stated

Special Notices: Bidder Preregistration, Warranty Required

Specifications

Specifications include, but are not limited to:1. Create, with the assistance of Department staff, written materials and forms for use in the disastermediation program;2. Recruit and train, via internet technology, a pool of program mediators;3. Manage disclosure and conflict procedures for mediators appointed to individual cases, includingpreparation of Oaths of Office for mediators;4. Provide training regarding the mediation program to the Department staff;5. Administer mediations pursuant to the terms of the Statute and any orders by the Commissioner of theDepartment that are applicable to the mediation program;6. Receive, process and schedule mediations files by letter, fax, telephone or online pursuant to the Statute orthe direction of the Department; invoice insurers and collect fees and distribute payments to mediators;7. Issue 1099 form to mediators;8. Collect mediator status reports and settlement agreements for the Department;9. Collaborate with the Department on media issues, requests for placements, interviews and other publicrelations matters;10. Provide user information on the Administrators website, regarding the North Carolina disaster mediationprogram including a link to the Department website and telephone numbers.

Bid Related Documents

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Product Code: 95327

Agency Information


Issuing Agency: State of North Carolina-Department of Insurance

State: North Carolina

Agency Type: State and Local

Contact: Wendy Holland NC Department of Insurance, 430 North Salisbury Street, Room 4085C, Raleigh, North Carolina, 27603

Phone: 919-807-6038

Email: wendy.holland@ncdoi.gov

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