Government Contract | Texas
Maintenance, Support & Enhancement of Multiple TEA Agency Applications

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Bid Information

Bid Alert No: 00000571867

Bid Title: Maintenance, Support & Enhancement of Multiple TEA Agency Applications

Agency Bid No. Title: 701-16-043

Received Date: 05/17/2016

Close Date: 06/13/2016

Purchase Type: Not Stated

Delivery Point: Various Locations, Texas

Delivery Date: Not Stated

Special Notices: Questions Due By Optional 05/16/2016


Specifications include, but are not limited to:. General Support a. In coordination with the Data Center Services (DCS) provider, resolve configuration, communication, and all other installation problems encountered by TEA staff. b. Resolve problems and correct defects with the application that the TEA support staff for each application has identified and prioritized. Develop release plans and coordinate release implementation with the TEA Project Management Office. c. Inform the TEA support staff for each application about the impact of new changes on the current development schedule in terms of functionality, dependencies, budgeted and actual hours, and completion dates. d. Monitor performance of the various applications as TEA adds more users to the system. e. Using Microsoft Word and Adobe Acrobat, provide written information on all system modifications to the TEA support staff for each application to update the help desk and end-user documentation. f. Develop/Create software change requests, in current tracker system, and/or software requirements specifications working with the TEA application owners. g. Design, code, test, and implement system changes while maintaining the current system standards. h. Support all system changes for the life of the contract.

Product Codes: 92046, 92040, 92037, 92064, 92045

Agency Information

Issuing Agency: State of Texas - Texas Education Agency

State: Texas

Agency Type: State and Local

Contact: Virginia Turrubiarte TEA Purchasing and Contracts Division, 1701 N. Congress Ave., Rm. 2-125, Austin, Texas, 78701




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