Government Contract | North Carolina
Mainframe Computers and IBM Hardware Maintenance Revised

Find Open Contracts in the Architecture and Engineering Industry

Find Contracts Now

Bid Information


Bid Alert No: 00000574091

Bid Title: Mainframe Computers and IBM Hardware Maintenance Revised

Agency Bid No. Title: ITS-400081R

Received Date: 05/17/2016

Close Date: 05/24/2016

Purchase Type: Not Stated

Delivery Point:

Delivery Date: Not Stated

Special Notices: Questions Due By 05/17/2016 05:00 PM

Specifications

Specifications include, but are not limited to: The Scope of Work in Item 9 provides a general understanding of the project specifications and objectives. However, to ensure proper monitoring and managing of the program, Vendor solutions must address the following requirements: a. 24x7 onsite support, including holidays. b. Completion of service requests within four (4) hours. c. Complete Incident and Service ownership. d. Single point of contact for all hardware repairs. e. Ability to dispatch and track OEM repair activities. f. All staff shall be Qualified, and all staff shall have appropriate training and certifications to maintain equipment to the Manufacturers specifications. g. U.S.-based services only.

Bid Related Documents

Download Document

Amendments

Download Amendment

Product Codes: 93921, 92047

Agency Information


Issuing Agency: State of North Carolina - Office of Information Technology Services (ITS)

State: North Carolina

Agency Type: State and Local

Contact: Scott McKaig Office of Information Technology Services, 3900 Wake Forest Road, Raleigh, North Carolina, 27609

Phone: 919-754-6550

Email: scott.mckaig@nc.gov

< PREVIOUS PAGE

GET A FREE
MARKET
ANALYSIS

FREE Market Analysis


Get a FREE 90-Day Market Analysis and see the bids you’ve been missing

GET BIDS NOW