Government Contract | California
Live Foreign Language Telephone Interpretation Translation Services

Bid Information


Bid Alert No: 00000562876

Bid Title: Live Foreign Language Telephone Interpretation Translation Services

Agency Bid No. Title: 10073278-16-I

Received Date: 05/04/2016

Close Date: 05/27/2016

Purchase Type: 5 year term

Delivery Point:

Delivery Date: Not Stated

Special Notices: Pre-Bid Conference Mandatory 05/13/2016 10:00 AM, Questions Due By 05/20/2016 05:00 PM, Bidder Preregistration

Specifications

Specifications include, but are not limited to:The City of San Diego, Police Department (SDPD) is seeking a qualified contractor to provide accurate, timely and easy-to-use live telephone foreign language Interpretation and translation service on an as-needed basis primarily for the San Diego Police Department Communications Center and Patrol Officers: Calls may be non-emergency related or emergency related. Non-emergency related calls and emergency related calls will be identified by the dispatcher to the interpretation/translation service. Information interpreted and translated shall remain confidential. Estimated volume of work is 50,000 minutes per year. The majority of interpretation translation services will be required for Spanish. Services shall be provided by professional and accredited interpreters/translators with satisfaction guaranteed. The Contractor shall provide a call taking process that is prompt, professional and customer friendly. Additionally, reports shall be provided as delineated in the following specifications. Non-911 telephone foreign language interpretation and translation services may also be required as-needed for various City departments under this contract.

Product Codes: 96117, 96146

Agency Information


Issuing Agency: City of San Diego

State: California

Agency Type: State and Local

Contact: 1200 3rd Avenue, Suite 200, San Diego, California, 92101

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