Government Contract | Illinois
INMATE TELEPHONE SERVICES AND VIDEO VISITATION

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Bid Information


Bid Alert No: 00000429980

Bid Title: INMATE TELEPHONE SERVICES AND VIDEO VISITATION

Agency Bid No. Title: Not Stated

Received Date: 12/04/2015

Close Date: 01/15/2016

Purchase Type: Not Stated

Delivery Point: Sangamon County, Illinois

Delivery Date: Not Stated

Special Notices: Bidder Preregistration

Specifications

Specifications include, but are not limited to:nmate Telephone Services Required: Provide a minimum of 55 stainless steel inmate telephones + 1 TDD/TTY device (all equipment provided by the vendor should comply with ADA guidelines) 1 workstation with printer + unlimited user licenses The awarded provider must provide all maintenance and repair on the equipment (the County will maintain the in-house wiring) throughout the contract term, including any extensions or renewals. All equipment that will be installed will remain the property of the contracted vendor. Training on the system for all facility users as requested by Sangamon County. Free, regular software upgrades throughout the contract term, including any extensions or renewals. 24 x 7 x 365 live, U.S. based service for all called parties and facility staff Online storage of all call recordings and call data for the entire contract duration, plus any required retention period thereafter as required by Illinois or Federal law. Backup data center Onsite reporting capabilities to include the number of calls placed, the duration of each call, the number called, the city/state to which the call was placed, the date and time of each call, and the associated cost and revenue. County must be able to generate a report(s) to show the calls made by inmate number (PIN) and a listing of all 3 way calls. Provide Detail of Administrative control option capabilities Provide Detail of Fraud control option capabilities Provide Detail of Call control option capabilities Must provide capability for Collect, Prepaid, and Debit cards. Additionally, Vendor should provide a KIOSK for applying money to inmate accounts and be compatible with our commissary vendor (Keefe).

Bid Related Documents

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Amendments

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Product Codes: 83986, 91577

Agency Information


Issuing Agency: County of Sangamon

State: Illinois

Agency Type: State and Local

Contact: 200 South Ninth Street, Room 201, Springfield, Illinois, 62701

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