Government Contract | Missouri
INMATE TELEPHONE SERVICE, VIDEO VISITATION, INMATE GRIEVANCES AND APPOINTMENT SCHEDULING, AND INMATE ACCESS TO LEGAL LIBRARY

Bid Information


Bid Alert No: 00000588966

Bid Title: INMATE TELEPHONE SERVICE, VIDEO VISITATION, INMATE GRIEVANCES AND APPOINTMENT SCHEDULING, AND INMATE ACCESS TO LEGAL LIBRARY

Agency Bid No. Title: 2016-11-PG

Received Date: 06/06/2016

Close Date: 07/06/2016

Purchase Type: Not Stated

Delivery Point:

Delivery Date: Not Stated

Special Notices: Questions Due By 06/15/2016 09:00 AM

Specifications

Specifications include, but are not limited to:The Proposer must provide complete turnkey services, requiring no items or services ordered by the County. The Proposer must obtain all Local Exchange Carrier (LEC) and Inter-Exchange Carrier (IEC) services that are necessary in order to meet contract requirements. The Proposer is not authorized to incur any charges for which the County will be responsible. Any and all charges levied by the LEC for Presubscribed Interexchange Carrier charge PIC changes must be invoiced to and paid directly by the Proposer. The County will not be responsible for any costs related to service. The County will not provide labor, equipment or facilities to implement and maintain services. The Proposal must include the following services and equipment:1.Furnish and install 232 inmate telephones, 21 clergy visitation units, 62 inmate video visitation phones, 40 public video visitation units with seating and associated common control equipment. This includes providing ongoing maintenance throughout the contract period.2.Furnish and install an Inmate Phone System/Service (IPS) and Video Visitation equipment/phones, with system administration, capable of performance monitoring, alarm reporting, troubleshooting and real-time statistical call reporting. This includes providing ongoing maintenance throughout the contract period.3.Provide Inmate Voicemail to be individually accessed by PIN number.4.Provide automated public information line that interfaces with Jail Management System which provides information on charges, bond amounts and court dates.5.Provide Voice Biometrics on all phone calls.6.Provide full-time on-site support to administer and manage the IPS.7. Provide billing and revenue reporting capability that allows the County to easily reconcilebilling and revenue reports with actual system traffic data.8. Provide training to County staff as which is reflected in the Service Requirements, Exhibit A- statements #36 (page 22) and #57 (page 28).9. Must interface with Jail Management System (IJMS) to allow for inmates to write grievancesthat will be recorded and responded to in the and schedule in house dental and medical

Product Codes: 99050, 83986, 84084, 91438, 95600, 95635, 91577, 20800

Agency Information


Issuing Agency: County of St. Louis

State: Missouri

Agency Type: State and Local

Contact: Saint Louis County Government, 111 S. Meramec Avenue, Clayton, Missouri, 63105

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