Government Contract | Colorado
Information Technology Service Management software

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Bid Information


Bid Alert No: 00000440223

Bid Title: Information Technology Service Management software

Agency Bid No. Title: 2016000102

Received Date: 12/15/2015

Close Date: 01/27/2016

Purchase Type: Term:

Delivery Point:

Delivery Date: Not Stated

Special Notices: Bidder Preregistration

Specifications

Specifications include, but are not limited to:1. To provide a comprehensive software package to manage, track and monitor System Office IT, System Facilities, and several colleges for Help Desk tickets, Incidents, and Requests for Change and Change Management from initial query to end of project life cycle. All requests/tickets must be able to be segregated by organization and department as necessary.2. To incorporate legacy data into the new software.3. To provide installation guidelines and personnel to help build the different workspaces.4. To provide best practices.

Product Code: 20800

Agency Information


Issuing Agency: Colorado Community Colleges System

State: Colorado

Agency Type: State and Local

Contact: Christopher St. Clergy Purchasing Department, 9101 E. Lowry Blvd., Denver, Colorado, 80230

Phone: 720-858-2266

Email: christopher.stclergy@cccs.edu

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