Government Contract | Michigan
In-Home Family Services - Livingston County

Bid Information

Bid Alert No: 00000538551

Bid Title: In-Home Family Services - Livingston County

Agency Bid No. Title: FP17-47001

Received Date: 04/12/2016

Close Date: 05/19/2016

Purchase Type: Not Stated

Delivery Point: Not Stated, Michigan

Delivery Date: Not Stated

Special Notices: Questions Due By 04/21/2016 03:00 PM


Specifications include, but are not limited to:. IntroductionThis RFP is to procure a provider for In-Home Family Services for families that are at risk of having their children removed from their home due to child abuse and /or neglect. In-Home Family Services provides guidance for the parents and children to increase the parents confidence and competence in their parenting abilities to successfully nurture their children and provide them with a healthy and safe environment.1. PROGRAM REQUIREMENTS1.1. Client Eligibility Criteriaa. Definition of Eligibility normally by funding source or program standardsFor Child Safety and Permanency Plans (CSPP) Funding: Families with an open MDHHS Childrens Protective Services case (Category I, II and III). Families with one or more children in MDHHS supervised out-of-home placement (including Juvenile Justice). Families open to prevention services with MDHHS Local Office exception. MDHHS adoptive families for whom a need for post adoptive services has been identified by MDHHS to prevent disruption or dissolution.For Strong Families Safe Children (SFSC) Funding:Family Preservation Placement Prevention Services shall be provided to Parent or Primary Caregiver(s) who: are responsible for the care and supervision of minor child(ren) and have an open MDHHS Childrens Protective Services (Category I, II, and III), Foster Care or Delinquency case.b. Determination of EligibilityThe MDHHS local office shall determine eligibility.1.2. Referral ProcessUse the referral process below or enter an appropriate referral process.MDHHSIn the written referral MDHHS shall identify:Date of referral.Name of each client to be provided service.Address and contact information of the referred client(s).Reasons for referral.Referring workers emergency on call phone number.CONTRACTORThe Contractor shall accept or reject written referrals from MDHHS within one business day.The Contractor must contact the client within five calendar days of accepting a referral.2. CONTRACTOR RESPONSIBILITIES2.1. Geographic AreaThe Contractor shall provide services described herein in the following geographic area: Livingston County.2.2. CredentialsThe Contractor shall assure that appropriately credentialed or trained staff under its control, including Contractor employees and/or subcontractors, shall perform functions under this Agreement.A bachelor's degree in social work, sociology, psychology, family ecology, consumer/community services, family studies, family and/or child development, guidance/school counseling, counseling psychology, or criminal justice.Insert any required credentials2.3. Services to be DeliveredService #1 of 1: In-Home Family Servicesa. Activities the Contractor shall perform:The Contractor shall:1) Accept written referrals from MDHHS via fax or email. The written referral shall identify:a) Date of Referralb) Each client to be provided service.c) The address and contact information of the referred client(s).d) Reasons for referral.e) The goals and objectives identified by the referring worker.If the Contractor is unable to accept a referral, the referring worker must be notified within one business day via email or phone.2) Process referrals on a first-come first-served basis but with the highest priority given to those clients with a child(ren) at imminent risk of removal from the home, or those clients that have a child already in out-of-home placement.3) Maintain a waitlist in the event a referred client cannot be served timely, with priority again given to clients with a child(ren) at highest risk of out-of-home placement. Notify the referring worker of the waitlisted client within one business day of being waitlisted.4) Provide an In-home Worker who has a flexible work schedule to meet the needs of referred clients during non-traditional hours. Provide for trained backup personnel in the event the In-home Worker is absent due to vacation, illness, termination, pending replacement, etc.5) Initiate contact by telephone or face-to-face with the referred client(s) within five calendar days of the written referral to explain the service, determine the clients willingness to participate and establish a mutually agreeable date to conduct a home visit.If the client(s) cannot be reached by telephone, the Contractor must follow up with written correspondence within seven calendar days of the written referral. The Contractor shall notify the referring worker within 14 calendar days of the written referral if contact is not made with the client(s).6) Visit the clients residence within 14 calendar days of the written referral to conduct a strength-based interview with the client(s).7) Develop a written Family Assessment/Service Plan in collaboration with the client(s) within 30 calendar days of the written referral.8) The Family Assessment/Service Plan shall consist of a narrative description of the family home situation, reason for the referral, and include, but shall not be limited to, the following:a) Assessment of clients needs:HousingEducationEmploymentTransportationChildcareb) Assessment of RISK factors, including:Domestic ViolenceSubstance AbuseSpecial needs childrenYoung and Teen ParentHealth Issuesc) Case goals, objectives, and projected outcomes related to the referral.d) A listing of activities to be performed by the Contractor and schedule of contacts.e) Any other information deemed by the Contractor to relate to the successful outcome of the case.f) An Adult/Adolescent Parenting Inventory pretest (AAPI) or equivalent of the familys assets and strengths; support systems; employment skills; and financial support issues.g) Signatures of the client, In-home Worker, and In-home Worker Supervisor.The Family Assessment/Service Plan shall be provided to the MDHHS referring worker for approval and signature within 30 calendar days of the date of the initial home visit.9) Administer a pre-test and post-test of parenting skills for client. The Contractor shall utilize a standardized, validated and reliable tool such as the AAPI or equivalent for pre and post testing for the purpose of measuring the improvement of their knowledge relative to parenting and child development issues10) Provide a range of individualized services in the home for up to six months, with a minimum of one visit per week, lasting at least one hour (intensity is based on needs of the client as approved by referring worker). Sessions may address but are not limited to:a) Parent Skills EducationChildrens basic needs (nutrition, medical safety)Physical and emotional aspects of developmentEffective communicationActive listeningSetting behavior and time limitsDiscipline and child managementAge appropriate expectationsAlternatives to corporal punishmentsReinforcing positive behaviorParents as role modelsCreating safety plans that are behaviorally specificb) Parent/Child interaction skillsInfant growth and developmentChild safetyVerbal and physical redirectionProblem solving and disciplineReward and punishmentHelping children manage their behaviorAppropriate methods of disciplinePositive recreational activitiesHelping children with feelingsc) Life/Home Management SkillsHousekeeping, homemaking and other organizational skills to facilitate a positive home environmentEmploymentEducationBudgetingNutrition, meal planning and preparationFamily planning and birth controlStress managementFamily rulesBaby proofingd) Family, individual, and/or marital instructionAnger management techniquesImproving communication skillsImproving self-esteemStress managemente) Helping clients access transportation services and/or transporting clients if needed to obtain needed services.f) Assisting in the development of linkages with natural helping networks and community resources.g) Teach, model and engage the client(s) in an engaged discussion on the importance of Infant Safe Sleep practices for all families with an infant aged less than one year, including, but not limited to:Reviewing the MDHHS/DCH What Every Parent Needs to Know safe sleep video, or similar educational tool.Discussing with the client(s) what constitutes safe sleep, and how to assist parents in planning for how to ensure safe sleep is practiced at critical times (for example when a parent is trying to get a child back to sleep late at night, and bed sharing is being considered)Signing an acknowledgement form that indicates the client(s) understanding of and willingness to practice safe sleep with their infant.11) Ensure an Early On referral has been made for all clients with a child aged less than three years or children with an identified behavioral/developmental need.12) Utilize written materials, videos, role playing, directed interactions, discussions, and/or modeling appropriate behaviors, to facilitate the education sessions.13) Provide referring worker with written monthly individual client progress reports by the 10th day of each month which shall include all elements identified in the Reporting Requirements.14) Discuss termination recommendations with MDHHS referring worker and administer the post-test AAPI (where applicable) to all clients at the final session.15) Provide testimony in court as requested by MDHHS.16) Develop a written plan to administer flexible monies (specific assistance) when applicable. Plan must be approved by MDHHS local office administration.17) Administer specific assistance funds for client needs such as bedding, clothing, shelter, household items, etc. Such funds must support the established service plan, promote child safety, be authorized only when not available from other sources, and shall not exceed an average of $300.00 per family per year. Requests shall be authorized by the In-home Program Supervisor as outlined in the approved plan.18)Develop written termination reports for each client for the purpose of documenting the reasons for case closure as related to the original goals, objectives, and projected outcomes specified in the initial family assessment/service plan. The termination report shall reflect the clients participation in services. Termination reports shall include but are not limited to:a) Re-assessment of individual/family needsb) Re-assessment of risk factorsc) Asset/ strength identificationd) Progress towards case goals, objectives, and projected outcomes.e) Pre and post AAPI, or equivalent resultsf) Identification of additional services needed and referral information shared with the client(s)g) Reason for terminationThe termination reports shall be completed and submitted to the MDHHS referring worker within 10 calendar days of case closure. A copy shall also be maintained in the contractors file.19) Obtain written re-authorization from the referring worker and signed by the MDHHS Program Manager if home visits are to exceed six months. The Contractor in collaboration with the referring worker shall complete a written Request for Extension of Service Provision. The request shall include the following:a) Reason for extensionb) Progress toward treatment goals/objectivesc) Summary of parents level of participation during the previous six months of serviced) New goals and outcomes identified for continued service20) In-Home Family Services maintenance: Provide adequate supervision and oversight to the In-home Workers by establishing, at minimum, weekly supervision for the purpose of case consultation and review.b. Volume of Service1) Clients - The estimated number of eligible clients to be served during the period of this Agreement shall be: 60 (20 per year)2) Unit Definition: One unit equals one hour of Contractors time providing services to eligible clients, as outlined in the service delivery description, and approved client services plans when applicable. Billable services include case consultation, face-to-face client contact, collateral contacts, travel time, transportation of family members when required, and case related office activities including preparation of required reports.3) Number of Units: Enter the estimated number of units proposed on the Items question tab on Buy4Michigan if requested.2.4. Expected Performance OutcomesDuring the contract period, the Contractor shall work towards achievement of the outcome measures listed below. The Contractor shall track and record data monthly for outcomes a. and b. and the Contractor shall report the cumulative outcome data quarterly to MDHHS. MDHHS shall provide and share available performance data for outcome c. annually.a. Ninety percent of the families served that were intact at the time of referral shall remain intact upon completion of the services.b. Eighty percent of clients will show improvement in a minimum of two of the identified target areas on the AAPI pre and post-test, or equivalent.c. Eighty percent of referred families that complete services will not have a substantiated CPS complaint within three months following completion of the services.2.5. Reporting RequirementsThe following monthly reports shall be submitted no later than the tenth calendar day of the month following the reporting period.a. Written individual client progress reports that shall include:1) Client name2) MDHHS case number3) Dates of home visits/social work contacts since last report4) Topics covered5) Contacts with referring worker6) Client participation and understanding of topics covered7) Progress toward goals8) Continuing service needs9) Service plan updates10) Barriers toward achieving goals11) Identification of additional services needed and referral information shared with the client(s).b. Written summary reports that include the cumulative number of cases referred, ongoing and closed that shall include:1) Client name2) MDHHS case number3) MDHHS referring Worker4) Date referred, date opened and date closed5) The number of face to face units provided for the reporting month and number of face-to-face units year to date per client.c. A quarterly cumulative outcome data report shall be submitted in January, April, July and October of each fiscal year during the contract period.The following reports shall be submitted to the MDHHS referring worker at times as specified below:a. The Family Assessment/Service Plan shall be submitted to the MDHHS referring worker within 30 calendar days of the initial home visit with the client.b. The termination report shall be submitted to the MDHHS referring worker within 10 calendar days from case closure.Reporting requirements should provide data sufficient to measure and analyze the performance outcomes in Section 2.4.Reporting requirements should provide data sufficient to measure and analyze the performance outcomes in Section Audit RequirementsVendor RelationshipThis Agreement constitutes a vendor relationship with MDHHS. No audit is required under this Agreement by MDHHS. No audit costs are allowed to be billed to this Agreement. In the event the Contractor elects to have a financial audit performed, the submission of the audit report to MDHHS is not required nor desired unless there is a finding of a Going Concern.3. OTHER3.1. MileageFor mileage incurred related to services provided under this Agreement, the Contractor may bill MDHHS the premium state rate, or Contractor's usual reimbursement rate for employees, whichever is less. State of Michigan travel rates may be found at the following website:,1607,7-150-9141_13132---,00.htmlMDHHS shall reimburse the Contractor for mileage incurred by the Contractor for:a. Providing transportation to a referred client.b. Driving to or from a referred clients home.c. Driving to or from a court hearing, at the request of the referring MDHHS worker.d. Driving to or from sites other than the clients home for purpose of advocacy on behalf of the client.The point of origin for mileage shall be the Contractors home or normal place of business or the MDHHS local office location, whichever is closer to the location of the scheduled client appointment. The Contractor may bill for mileage incurred by the Contractor driving to/from a scheduled client appointment. In the event a client misses a scheduled appointment, the Contractor may bill for incurred mileage for up to two such instances. In order to bill for additional client missed appointments, the Contractor must receive prior authorization from the MDHHS program office designee. The Contractor may not bill for mileage incurred by the Contractor driving to/from their home to/from the MDHHS local office.

Bid Related Documents

Download Document

Bid Related Attachments

Download Attachment

Product Code: 95200

Agency Information

Issuing Agency: State of Michigan - Department of Health and Human Services (MDCH)

State: Michigan

Agency Type: State and Local

Contact: Jeannetta Johnson




FREE Market Analysis

Get a FREE 90-Day Market Analysis and see the bids you’ve been missing